Teryike O Peters
Norfolk,VA
Summary
Dynamic and versatile professional with a proven track record in sales and Firewatch operations. Skilled in customer relationship management, negotiation, and delivering solutions to meet client needs while driving revenue growth. Experienced in fire safety protocols and hazard prevention, ensuring compliance with safety regulations in high-risk environments. Adept at multitasking and maintaining composure in fast -paced, high pressure settings. Strong communication and problem-solving abilities, with a commitment to excellence and attention to detail. Ready to leverage diverse experience to contribute to organizational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Sales Representative
At&T
06.2022 - 05.2024
- Delivered exceptional customer service while managing a portfolio of clients, achieving a 35% increase in sales revenue
- Successfully met or exceeded monthly and quarterly sales targets through consultative selling techniques
- Educated customers on AT&T’s product offerings, including wireless plans, internet services, and devices, to tailor solutions that met their needs
- Developed strong customer relationships, leading to a 15 % improvement in client retention and satisfaction
- Trained and mentored new team members, fostering a collaborative and goal-oriented environment
- Manage daily clerical operations, including filing, scanning, and data entry.
- Maintain accurate records and organize documents systematically.
- Assist in scheduling meetings, coordinating appointments, and handling correspondence.
- Provide customer support and respond to inquiries professionally.
- Order and manage office supplies to ensure smooth operations.
Fire Watch
NSC Technologies
01.2019 - 02.2020
- Monitored work sites to ensure compliance with fire safety regulations during high-risk activities such as welding and hot work operations
- Conducted routine inspections of equipment and work areas to identify and mitigate fire hazards
- Maintained clear communication with team members and supervisors to ensure adherence to safety protocols and rapid response to potential emergencies
- Documented and reported safety incidents, contributing to the development of improved safety measures and training programs
- Collaborated with contractors and site personnel to maintain a safe and productive work environment
Education
High School - Honors Graduate
Granby High School
01.2018
Certified Sales Development Representative (CSDR) -
01.2023
OSHA 1915 Fire Protection Certification -
01.2019
Skills
- Compliance
- Customer Service
- Attention to Detail
- Collaborative in a Team Environment
- Excellent Communication Skills
- MS Office Suite
Certification
- Certification in Non-Destructive Testing- Johnson Marine Norfolk,VA January to February2025. Received classroom hours for NDT Level I and II in the following NDT methods per ASNT-SNT-TC-IA 20hrs Liquid Penetrant Testing- Visual Testing -24hours
Timeline
Lead Sales Representative
At&T
06.2022 - 05.2024
Fire Watch
NSC Technologies
01.2019 - 02.2020
Certified Sales Development Representative (CSDR) -
OSHA 1915 Fire Protection Certification -
High School - Honors Graduate
Granby High School
Similar Profiles
Elda BenitezElda Benitez
Sales Manager Representative at AT&TSales Manager Representative at AT&T
MURICEO FELIXMURICEO FELIX
Premier Service Consultant at AT&TPremier Service Consultant at AT&T
Brandon GrissomBrandon Grissom
Wire Technician at AT&TWire Technician at AT&T
Kathy ValladaresKathy Valladares
Associate Director at AT&TAssociate Director at AT&T
Julissa SheffieldJulissa Sheffield
Work Center Supervisor at United States NavyWork Center Supervisor at United States Navy