Tescia White
East Orange,NJ
Summary
Accomplished Unit Associate at Atlantic Health System, adept in safeguarding patient information and enhancing care delivery through meticulous supply management. Excelled in cross-functional teamwork and multitasking, achieving smoother patient transitions. Proficient in computer skills and medical terminology, demonstrating a strong commitment to policy compliance and attention to detail. possessing first-rate communication skills and personable demeanor demonstrated across 4 years in patient-focused roles. Excellent knowledge of medical terminology and billing procedures. Experienced in transcription, bookkeeping, records management and industry software applications.
Overview
8
8
years of professional experience
Work History
Unit Associate
Atlantic Health System
09.2022 - Current
- Safeguarded confidential patient information by adhering to strict HIPAA regulations during all interactions with medical personnel, patients, and families.
- Assisted in the delivery of high-quality care through efficient supply management and inventory control.
- Coordinated discharge planning efforts with healthcare team members including physicians, case managers, social workers resulting in smoother transitions for patients leaving the facility.
- Aided in the training of new hires by mentoring them on unit policies, procedures, best practices while modeling exceptional teamwork skills.
Lead Barista
Macys Department Store
03.2023 - 07.2023
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Managed inventory levels to ensure adequate stock of ingredients and supplies, minimizing waste and reducing operational costs.
- Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
Unit Secretary
East Orange General Hospital
09.2018 - 11.2021
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
Barista Shift Supervisor
Starbucks
08.2016 - 09.2018
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Education
High School Diploma -
EAST ORANGE STEM ACADEMY HIGH SCHOOL
East Orange, NJ06.2016
Skills
- Scheduling Coordination
- Policy compliance
- Cross-Functional Teamwork
- Meeting facilitation
- Attention to Detail
- Multitasking and Organization
- Computer Skills
- Understanding of medical terminology
- Phone and Email Etiquette
Timeline
Lead Barista
Macys Department Store
03.2023 - 07.2023
Unit Associate
Atlantic Health System
09.2022 - Current
Unit Secretary
East Orange General Hospital
09.2018 - 11.2021
Barista Shift Supervisor
Starbucks
08.2016 - 09.2018
High School Diploma -
EAST ORANGE STEM ACADEMY HIGH SCHOOL
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