Tesfaye Habteselassie
Garland,TX
Summary
Helpful professional with drive to provide remarkable guest service. Outgoing personality with dedicated problem-solving and understanding of importance of corporate branding. Excellent team leader consistently achieving and exceeding corporate goals for revenue generation and capacity. Guest-oriented hotel manager offering more than Number years of experience in hospitality and tourism industries. Self-starter providing valuable service to clients and tourists. Successful management background at reputable hotels and resorts.
Overview
17
17
years of professional experience
Work History
Inventor
Hyundai Digitech Inc.
Richardson, TX
09.2021 - 12.2022
- Assisted Type teams with planning processes, delivering oversight and validation of Type activities.
- Handled equipment and materials and performed analysis on test results in line with correct procedures and policies and targeted on obtaining reproducible findings.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Hotel Service
Hilton Anatole
Dallas, TX
06.2006 - 03.2019
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Skills
- Customer Experience
- Hotel Room Cleaning
- Nightly Audits
- Room Booking
- Hotel Reservations
Timeline
Inventor
Hyundai Digitech Inc.
09.2021 - 12.2022
Hotel Service
Hilton Anatole
06.2006 - 03.2019