TESFAYE TEMECHEW
San Diego,CA
Summary
Personable and dedicated, with passion for helping others and ensuring customer satisfaction. Possesses solid understanding of communication techniques and problem-solving skills, delivering effective solutions and positive interactions. Committed to making meaningful impact by fostering positive customer experiences and contributing to team success.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
7-Eleven
San Diego, CA
11.2025 - Current
- Enhanced customer satisfaction by providing attentive and friendly service to each client.
- Operated POS systems efficiently, ensuring accurate transactions and smooth customer service experiences.
- Maintained store cleanliness, contributing to a welcoming environment for customers and staff alike.
- Assisted in training new staff members on customer service best practices and operational procedures.
- Restocked shelves, rotated products, and organized merchandise according to company standards
- Monitored inventory, tracked stock levels, and reported low or missing items to management
Lot Associate
Shoa Supermarket
Ethiopia
02.2023 - 06.2025
- Maintained store entrance area by organizing carts, monitoring cleanliness, and ensuring a safe walkway for customers
- Maintained clean and organized outdoor merchandise displays for optimal visibility.
- Greeted customers, answered questions, and directed them to departments/products as needed
- Assisted customers with loading heavy grocery items into vehicles, providing courteous support
- Monitored outside store conditions to ensure safety and accessibility
- Provided customer service with patience, professionalism, and respect
Education
High School Diploma -
Kombulcha High School
EthiopiaSkills
- Customer Service & Guest Relations
- Customer Support
- Problem Resolution
- Cash Handling & POS Systems
- Stocking, Merchandising & Inventory
- Store Cleanliness & Safety
- Teamwork & Time Management
ADDITIONAL
- Authorized to work in the U.S.
- Immediate availability
- Flexible schedule
Timeline
Customer Service Associate
7-Eleven
11.2025 - Current
Lot Associate
Shoa Supermarket
02.2023 - 06.2025
High School Diploma -
Kombulcha High School