Tesha Gray
Crest Hill,IL
Summary
Operations management professional with significant experience in enhancing operational efficiencies and leading high-performing teams. Known for meticulous approach to process improvement and commitment to achieving organizational goals. Recognized for strong leadership skills and ability to adapt to dynamic business needs while ensuring collaborative success.
Overview
5
5
years of professional experience
Work History
Area Manager of Operations
Walmart
03.2024 - Current
- Conducted regular audits of facility operations to ensure compliance with industry regulations and company policies.
- Facilitated communication between departments, resolving conflicts, and streamlining processes for better collaboration.
- Increased overall efficiency by identifying areas for improvement and implementing best practices.
- Enhanced customer satisfaction by addressing concerns promptly and implementing process improvements.
- Monitored daily operations closely, proactively addressing any potential issues before they escalated into larger problems.
- Established clear performance expectations, providing regular feedback and support to team members for continuous growth.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
Sr. Area Manager
Harbor Freight Tools
12.2020 - 03.2024
- Led a team of professionals, fostering a collaborative environment to achieve company goal
- Collaborated with upper management on strategic planning initiatives, aligning departmental objectives with overall company goals
- Improved employee productivity through effective training programs and performance evaluations
- Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards
- Implemented safety protocols to maintain a secure work environment for employees and customers
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Recognized and rewarded performance to motivate continued success.
- Oversaw daily, weekly and monthly business reporting and leveraged information to optimize forecasting and future business plans.
Area Manager of Operations
Harbor Freight Tools USA
05.2020 - 12.2020
- Improved inventory accuracy with regular audits, detailed reporting, and timely adjustments
- Optimized team performance by providing clear guidance, training, and performance feedback to staff members
- Maintained compliance with safety regulations, conducting routine inspections and enforcing strict adherence to protocols
- Promoted a positive work environment by fostering teamwork, open communication, and mutual respect among employees
- Improved inventory accuracy with regular audits, detailed reporting, and timely adjustments.
- Developed strong relationships with vendors to negotiate favorable shipping rates and delivery terms.
- Managed inbound shipment scheduling, ensuring timely deliveries and minimizing disruptions to daily operations.
- Assisted in the development of standard operating procedures for inbound logistics, enhancing overall operation
- Monitored daily operations closely, proactively addressing any potential issues before they escalated into larger problems.
Inbound Coordinator
Home Depot
12.2019 - 05.2020
- Coached employees on best practices, providing constructive feedback to support their professional growth
- Provided one-on-one mentoring to help individuals reach their full potential within the organization
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment
- Ensured accurate inventory control through meticulous documentation and timely reporting of discrepancies
- Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity
- Minimized order errors with thorough double-checking procedures, resulting in increased customer satisfaction rates
- Maintained a clean and organized workspace, promoting increased productivity and safety for all team members.
Education
Business Management - Business Administration And Management
Bellevue University
Bellevue, NE08-2028
Skills
- Operational Efficiency
- Logistics Management
- Workforce Planning
- Cross-functional coordination
- Knowledge of performance tracking
- Standard Operating Procedures
- Warehouse Management
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Reliability
- Excellent Communication
Timeline
Area Manager of Operations
Walmart
03.2024 - Current
Sr. Area Manager
Harbor Freight Tools
12.2020 - 03.2024
Area Manager of Operations
Harbor Freight Tools USA
05.2020 - 12.2020
Inbound Coordinator
Home Depot
12.2019 - 05.2020
Business Management - Business Administration And Management
Bellevue University
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