Tesha Yisrael
Cincinnati,OH
Summary
Passionate and reliable in my work of retail customer service with 6+ years of experience. Thorough, organized, and trained in product knowledge and store/ site regulations along with properly handling customer inquiries and transactions in a poised and professional manner. Capability to establish and maintain high quality communication and relationships with customers/ clients. Committed to identifying customer needs and delivering effective solutions to their issues.
Overview
7
7
years of professional experience
Work History
Security Guard
Sunstates
North Bend
02.2024 - Current
- Monitor and authorize entrance and departure of employee contractors, visitors, truck drivers, management, and other persons to guard against theft and maintain security of premises
- Provide customer service to all contractors, management, and corporate visitors to the facility
- Observe any activity on monitors that could use my assistance.
Packer
Levi's
Hebron
02.2022 - 07.2022
- Assemble lines, take merchandise from the bins, scan, organize and process incoming orders and prepare it for shipping.
Barista
Kroger
Cincinnati
09.2019 - 11.2021
- Prepping and serving hot and cold drinks such as tea, lattes, coffee, and specialty drinks
- Cleaning and sanitizing work areas, customers seating areas, work utensils and equipment
- Servicing customers and taking orders
- Describing menu items with ingredients and alternatives to customers.
Crew Member
Wendys
Cincinnati
08.2017 - 10.2018
- Making orders, answering questions at register, order counters, and drive thru windows
- Cash handling and running the register
- Prepare food made in the kitchen
- Keep the restaurant, kitchen, seating area, and restrooms clean
- Stocking condiments and other items for customers.
Education
Associates -
Fortis College
07.2020
HS Diploma -
Hughes STEM High
05.2019
Skills
- Ability to Work Under Pressure
- Communication
- Decision Making
- Communication Skills
- Ability to Multitask
- Problem Solving
- Microsoft Office
- Effective Time Management
- Leadership
- Adaptability
- Team Player
- Customer Service
Personal Information
Title: Customer Service
References
- Cornelius Famble, 3CDC, 5135452426
- Tasha Orling, Sunstates, 5135267344
Timeline
Security Guard
Sunstates
02.2024 - Current
Packer
Levi's
02.2022 - 07.2022
Barista
Kroger
09.2019 - 11.2021
Crew Member
Wendys
08.2017 - 10.2018
Associates -
Fortis College
HS Diploma -
Hughes STEM High