Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Teshell Wattley

Toledo,OH

Summary

Highly motivated and committed Registered Medical Assistant and Assistant Manager with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Registered Medical Assistant/Assistant Manager

Toledo Clinic - Nephrology
07.2021 - Current
  • Directed patients to exam rooms, collected and documented vital signs, weight and medical histories.
  • Answered telephone calls to offer office information, answer questions triage calls and direct calls to staff.
  • Chart prep by ensuring all labs, imaging or any other important information was available for physician.
  • Verified patient insurance coverage and collected required co-payments.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA.
  • Ordered office supplies and kept check on inventory levels.
  • Managed and motivated employees to be productive and engaged in work.
  • Assisted with new employee higher, evaluation and promotions.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Create weekly physician hospital rounding schedule and monthly dialysis schedule.
  • Refer patients to transplant and dialysis clinic as well as for other care.
  • Registered patients and Scheduled appointments.
  • Obtained prior authorizations for prescriptions.
  • Fulfilled prescription refill requests.
  • Ordered diagnostic testing and lab.
  • Completed FMLA papers.

Registered Medical Assistant

Toledo Clinic- General Surgery
04.2016 - 07.2021
  • Directed patients to exam rooms, collected and documented vital signs, weight and medical histories.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained prior authorizations for prescriptions and procedures as well as procedure cost estimates.
  • Assisted physicians in minor procedures and examinations.
  • Sanitized, restocked, and organized exam rooms and prepared medical equipment by wrapping them for sterilization
  • Chart prep by ensuring all labs, imaging or any other important information was available for physician.
  • Registered patients and Scheduled appointments.
  • Ordered diagnostic testing and lab.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Verified patient insurance coverage and collected required co-payments.
  • Fulfilled prescription refill requests.
  • Completed FMLA papers

Registered Medical Assistant

Toledo Clinic -Family Medicine -PRN
12.2018 - 05.2020
  • Directed patients to exam rooms, collected and documented vital signs, weight and medical histories.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Fulfilled prescription refill requests.
  • Registered patients and Scheduled appointments.

Home Health Aide

ABC Health Care
04.2011 - 12.2016
  • Assisted patients with dressing, grooming and feeding needs.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Scheduled and coordinated medical appointments.
  • Provided transportation and appointments management.

Registered Medical Assistant

University Of Toledo Medical Center-General Surgery
10.2014 - 10.2015
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Verified patient insurance coverage and collected required co-payments.
  • Performed medical records management, including filing, organizing and scanning documents.

Medical Assistant Extern

University Of Toledo Medical Center- Family Medici
08.2011 - 09.2011
  • Directed patients to exam rooms, collected and documented vital signs, weight and medical histories.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained clean and safe clinic environment to prevent injuries.
  • Administer medications and injections as prescribed by physicians.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Reviewed patient records, medications and immunization statuses.
  • Registered patients and Scheduled appointments.
  • Performed medical records management, including filing, organizing and scanning documents.


Medical Assistant Extern

University Of Toledo Medical Center - Urology
07.2009 - 09.2009
  • Directed patients to exam rooms, collected and documented vital signs, weight and medical histories.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Assist physicians with patient examinations and treatments.
  • Perform basic laboratory tests such as urinalysis.
  • Collect and prepare specimens for laboratory analysis.
  • Educate patients on urological conditions and treatments.

Education

Bachelor of Arts - Health Care Administration

Ashford University
Clinton, IA
03.2019

Associate of Applied Science - Medical Assisting

Lincoln College of Technology
Toledo, OH
12.2011

High School Diploma -

Charlotte Amalie High School
St. Thomas U.S Virgin Island
06.2005

Skills

  • EKG's
  • Intubation
  • Venipuncture
  • Suture Removal
  • Train Employees
  • Workflow Improvements
  • Clinical Staff Management
  • Organizational Goal Development
  • Medication administration and education
  • Familiar with eClinicalworks EMR system
  • Urinalysis, urinary catheterization and nasogastric
  • Familiar with JCAHO standards and HIPPA/ confidentiality

Certification

  • CPR/First Aid
    February 2023 to December 2025


  • Registered Medical Assistant (RMA)
    January 14, 2015 to February 01, 2024

Timeline

Registered Medical Assistant/Assistant Manager

Toledo Clinic - Nephrology
07.2021 - Current

Registered Medical Assistant

Toledo Clinic -Family Medicine -PRN
12.2018 - 05.2020

Registered Medical Assistant

Toledo Clinic- General Surgery
04.2016 - 07.2021

Registered Medical Assistant

University Of Toledo Medical Center-General Surgery
10.2014 - 10.2015

Medical Assistant Extern

University Of Toledo Medical Center- Family Medici
08.2011 - 09.2011

Home Health Aide

ABC Health Care
04.2011 - 12.2016

Medical Assistant Extern

University Of Toledo Medical Center - Urology
07.2009 - 09.2009

Bachelor of Arts - Health Care Administration

Ashford University

Associate of Applied Science - Medical Assisting

Lincoln College of Technology

High School Diploma -

Charlotte Amalie High School
  • CPR/First Aid
    February 2023 to December 2025


  • Registered Medical Assistant (RMA)
    January 14, 2015 to February 01, 2024
Teshell Wattley