Sandra Higuera
Apple Valley,CA
Summary
Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Empathetic, effective and motivated professional combines extensive clinical experience and knowledge with compassion. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant Manager/Front and Back Office Medical Assistant
Ashvin Bhutwala M.D.
Victorville, CA
05.2015 - Current
- Managed back office workflow processes including document preparation, scanning and archiving activities.
- Assisted with recruitment, training, and supervision of new staff.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Aid and assist MD, as well as support staff when necessary
- Handle Medical Records (Data Retrieval) for Audit Purposes
- Referral Coordinator, I work directly with the patient, patient families, or even social workers when needed.
- Registered new patients into practice management software program accurately entering demographic information.
- Managed front office operations, such as scheduling appointments and verifying insurance coverage.
- Provided education and resources to patients regarding healthcare options available to them.
Medical Assistant Volunteer
Tzu-Shang Liu, MD
Hesperia, CA
02.2012 - 02.2013
- Assisted physicians with patient examinations and treatments.
- Ensured that all necessary paperwork is completed prior to patient discharge from the clinic.
Medical Assistant Intern
High Desert Primary Care
Hesperia, CA
05.2012 - 06.2012
- Shadowed staff and learned advanced work.
- Maintained positive working relationship with fellow staff and management.
Education
Certified Medical Assisting Program -
UEI College
San Bernardino, CA06.2012
Some College -
Victor Valley Community College
Victorville, CA01.2012
Diploma -
Mojave High School
Hesperia, CA05.2011
Skills
Administrative
- Member Service Representative
- Referral Coordinator
- Typing 45WPM
- Insurance Verification
- Cozeva, EPIC, Meditech Software
- Electronic Health Records Management (ECW)
Clinic
- Patient care
- Immunizations
- Vital signs monitoring
- EKG'S
- Capillary punctures
- Multitasking and prioritization
Certification
- OSHA certified
- HIPAA certified
- CPR certified
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Medical Assistant Manager/Front and Back Office Medical Assistant
Ashvin Bhutwala M.D.
05.2015 - Current
Medical Assistant Intern
High Desert Primary Care
05.2012 - 06.2012
Medical Assistant Volunteer
Tzu-Shang Liu, MD
02.2012 - 02.2013
Certified Medical Assisting Program -
UEI College
Some College -
Victor Valley Community College
Diploma -
Mojave High School
- OSHA certified
- HIPAA certified
- CPR certified
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