Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Interests
Timeline
Generic

TESHENA ARMSTRONG

Summary

Experienced sales professional dedicated to enhancing sales of environmentally friendly products through diverse marketing approaches. Demonstrated expertise in driving significant sales of Expendables and film products. Proficient in Microsoft and RTPRO applications, utilizing them to consistently meet company goals through organized practices. Thrives under pressure and excels at adapting to new situations and challenges to enhance the organizational brand. Transportation professional with extensive route management and passenger safety experience, prepared for a role that demands punctuality and reliable service. Known for a strong focus on maintaining schedules and providing dependable transportation. Collaborative team player who easily adapts to changing schedules and routes. Committed to ensuring a safe and comfortable journey for all passengers.

Overview

11
11
years of professional experience

Work History

Bus Driver

Chicago Transit Authority, CTA
09.2023 - Current
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.

Sales and Operations Coordinator

Herc Rentals
04.2019 - 01.2023
  • Uphold client satisfaction by designing accurate and detailed timelines for customer services and alerting clients of changes
  • Alert and contact customers about account or informational issues to maintain high levels of customer satisfaction
  • Attend customer meetings, trade shows and conferences as company representative
  • Utilize e-mail, social media, radio and TV to highlight products and services
  • Increase longevity of accounts by providing individualized customer service and developing relationships with account holders
  • Led successful projects from conception to completion, achieving objectives on time and within budget constraints.

Driver Dispatch

Amazon
10.2017 - 04.2019
  • Deliver goods and products to customer on time and in excellent condition
  • Clean and maintain vehicle and assess vehicle for damage after each shift
  • Complete routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs
  • Achieve consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions
  • Plan and adjust optimal routes based on traffic and weather conditions
  • Keep management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents

Warehouse Associate

Amazon
08.2015 - 04.2017
  • Work safely around moving machinery
  • Prepare orders for shipment by systematically picking, packing and labeling merchandise
  • Inspect incoming and outgoing shipments to verify accuracy and prevent errors
  • Clean and maintain warehouse in compliance with OSHA safety standards

Asset Protection Associate

Metro One Loss Prevention
06.2013 - 08.2015
  • Prepare working papers, reports and supporting documentation for audit findings
  • Complete audit papers by thoroughly documenting audit tests and findings
  • Control reduction of loss inventory by protecting company assets
  • Check CCTV for evidence of shoplifting

Education

Bachelor of Business Administration - Supply Chain Management and Logistics

Purdue University Global
West Lafayette, IN
08.2024

High School Diploma -

Harlan Community Academy
Chicago, IL
06.2012

Skills

  • Ad Operations
  • Customer Complaint Resolution
  • Operational Efficiency
  • Personnel Management
  • Networking Events
  • Shipping and Receiving Oversight
  • Product Sales
  • Customer Support
  • Inventory Audits
  • Inventory Management and Planning
  • Weather condition driving
  • Clean driving record
  • Safety-focused

Accomplishments

  • Supervised team of 12 staff members.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

The National Society of Collegiate Scholars, Recognized at over 300 campuses nationwide, NSCS is a nonprofit organization devoted to helping students succeed. Members of the NSCS have access to opportunities and benefits. Its mission is to recognize and elevate high achieving. Scholarships, leadership, and services are all part of the NSCS lifetime achievement, and they impact schools and communities every day.

Interests

  • Getting involved in local advocacy groups to promote positive change in the community

Timeline

Bus Driver

Chicago Transit Authority, CTA
09.2023 - Current

Sales and Operations Coordinator

Herc Rentals
04.2019 - 01.2023

Driver Dispatch

Amazon
10.2017 - 04.2019

Warehouse Associate

Amazon
08.2015 - 04.2017

Asset Protection Associate

Metro One Loss Prevention
06.2013 - 08.2015

High School Diploma -

Harlan Community Academy

Bachelor of Business Administration - Supply Chain Management and Logistics

Purdue University Global

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TESHENA ARMSTRONG