Tesla Hardin
Virginia Beach,VA
Summary
Dynamic and customer-focused professional. Excelling in cash handling and exceptional customer service. Proven ability to train team members and enhance customer satisfaction through attention to detail and a friendly demeanor.
Overview
16
16
years of professional experience
Work History
Barista
HMSHost
Norfolk Virginia
06.2021 - 02.2025
- Prepared high-quality beverages according to standard recipes and customer preferences.
- Maintained cleanliness and organization of workstations, adhering to health and safety guidelines.
- Operated cash register, processed transactions accurately, and managed daily cash flow efficiently.
- Assisted in training new baristas on beverage preparation techniques and customer service standards.
- Monitored inventory levels and communicated supply needs to management for optimal operations.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Deli Clerk
Safeway
Colorado Springs, CO
04.2019 - 03.2020
- Assisted customers in selecting deli products and provided exceptional service.
- Prepared, sliced, and packaged meats and cheeses according to safety standards.
- Maintained cleanliness and organization of deli area to ensure compliance with health regulations.
- Collaborated with team members to manage inventory levels and restock supplies as needed.
- Resolved customer inquiries and complaints promptly to enhance satisfaction and loyalty.
- Greeted customers at counter to fulfill requests and answer questions.
Stay at Home Parent
Self-employeed
Virginia Beach, VA
11.2008 - 04.2019
- Managed daily schedules and activities to foster a structured environment for children.
- Implemented effective behavioral strategies to promote positive social interactions among children.
- Coordinated family logistics, including appointments, transportation, and meal planning.
- Monitored academic progress and provided support in homework and learning challenges.
- Read stories, sang songs and facilitated creative play.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Provided support and guidance to children in conflict resolution.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Assisted in potty training and toilet hygiene.
- Helped children develop motor skills in preparation for preschool and kindergarten.
Education
GED -
Bayside High School
Virginia Beach, VASkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Exceptional customer service
- POS systems
- Product displays
Timeline
Barista
HMSHost
06.2021 - 02.2025
Deli Clerk
Safeway
04.2019 - 03.2020
Stay at Home Parent
Self-employeed
11.2008 - 04.2019
GED -
Bayside High School