Summary
Overview
Work History
Education
Skills
Athlete
Timeline
Generic

Tess Bickford

Portland

Summary

Vivacious professional with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

18
18
years of professional experience

Work History

Owner/Operator

Tess' Designer Yarns
05.2005 - Current
  • Hand Dyed yarn company, specializing in fine fibers in exceptional colors
  • Overseeing retail store, website, and retail shows nationwide
  • Vendor at Vogue Knitting Magazine LIVE shows (east, west, Midwest) Color/production analysis, trend analysis, show set up, brand management
  • Creative colorwork

Bartender

Jones Landing
05.2022 - 11.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bar Manager

Saltwater Grille
09.2021 - 03.2022
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Placed Liquor Orders weekly
  • Performed cash drops as well as setting alarms and locking the restaurant

Marketing Assistant

Saltwater Grille
05.2021 - 03.2022
  • Contributed to weekly team meetings and brainstorming sessions
  • Maintained documentation daily photoshoots
  • Generated leads through phone calls, emails and face-to-face interactions.
  • Created engaging content for Pinterest, Facebook, and Instagram.

Bartender

Saltwater Grille
05.2021 - 09.2021
  • Maintain a regular clientele via professional, friendly service
  • Restocking, and creating craft cocktails in a fast paced environment.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Bartender

Three Dollar Deweys
05.2020 - 11.2020
  • Maintaining a consistent clientele via professional and friendly service
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

BARTENDER

Stroudwater Distillery
05.2020 - 08.2020
  • Bartending, scheduling, developing new cocktail menus, marketing

REALTOR

Coldwell Banker Residential reality
05.2018 - 05.2019
  • Assisting clients with new home buying

BARTENDER

Estate Boston
04.2009 - 12.2009
  • Serving cocktails in a very high paced intense environment

Bartender

Mims
07.2007 - 10.2007
  • Professional table service in a casual fine dining atmosphere.
  • Served high customer volumes during special events, nights, and weekends.

BARTENDER

Natashas
03.2007 - 06.2007
  • Maintaining a consistent clientele via professional and friendly service

Education

3 Years - Communications

University of Southern Maine
Portland, ME

Skills

  • Public speaking
  • Staff Training
  • Marketing and Advertising
  • Teamwork
  • Interpersonal skills
  • Leadership
  • Communication
  • Adaptability

Athlete

Basketball, Softball, Soccer

Timeline

Bartender

Jones Landing
05.2022 - 11.2022

Bar Manager

Saltwater Grille
09.2021 - 03.2022

Marketing Assistant

Saltwater Grille
05.2021 - 03.2022

Bartender

Saltwater Grille
05.2021 - 09.2021

Bartender

Three Dollar Deweys
05.2020 - 11.2020

BARTENDER

Stroudwater Distillery
05.2020 - 08.2020

REALTOR

Coldwell Banker Residential reality
05.2018 - 05.2019

BARTENDER

Estate Boston
04.2009 - 12.2009

Bartender

Mims
07.2007 - 10.2007

BARTENDER

Natashas
03.2007 - 06.2007

Owner/Operator

Tess' Designer Yarns
05.2005 - Current

3 Years - Communications

University of Southern Maine

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