Tess Nordstrom
Center City,MN
Summary
Forward-thinking Business Execution Consultant bringing 10 years of expertise in communications and business process management for Application Programming Interface (API) sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in multiple software systems, including Microsoft Dynamics 365, Salesforce, Microsoft 365 Office Suite, Oracle SQL Developer, Jira, and Confluence platforms.
Overview
10
10
years of professional experience
1
1
Certification
1
1
Language
Work History
Business Execution Consultant
Wells Fargo Bank
01.2023 - Current
- Consistently collaborating and building relationships with developers, product owners, and other business partners to implement or retire APIs that are publicly or privately available to clients.
- Managing complex CRM setups and building out Jira projects to improve process and increase efficiency.
- Continuously self-starting new projects that simplify workflow and optimize efficiency to improve overall project outcomes.
- Enhancing communication among team members, fostering a collaborative and supportive work environment.
- Effectively managing multiple projects and consistently meeting deadlines.
- Creating and developing detailed procedures and work plans to meet business priorities and deadlines.
- Managing multiple deadlines across several businesses to meet dynamic needs of multiple clients.
Senior Technology Business Systems Consultant
Wells Fargo Bank
12.2018 - 01.2023
- Managed a portfolio of clients and attended internal and external client meetings, collected documentation, orchestrated client access, escalated issues, and completed API client onboarding in the Customer Relationship Management tool.
- Produced and simplified existing procedural documentation for multiple cross-functional teams.
- Boosted team productivity by developing comprehensive training materials.
- Streamlined workflow for increased efficiency by identifying bottlenecks and recommending process improvements.
- Improved business processes by analyzing current systems and implementing optimized solutions.
Business Partner, Communications
Target Corporation
01.2018 - 12.2018
- Streamlined internal operations by implementing efficient workflow processes and procedures.
- Strengthened internal communications through regular team meetings, updates, reports which improved coordination among departments.
- Championed change management initiatives that led to increased adaptability within the organization during times of transition.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
Education
Bachelor of Arts - English
University of Saint Thomas
Saint Paul, MN05.2015
Skills
- Complex Problem-Solving
- Project Management
- Strategic Planning
- Process Improvement
- Copywriting
- Strong Critical Thinking
- Attention to Detail
- Strong Organization
- Excellent Written and Oral Communications
Certification
Copywriter, Write Your Way to Freedom, 2024
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeContract WorkFull TimeWork Location
RemoteImportant To Me
Work-life balance4-day work weekFlexible work hoursWork from home optionCompany Culture401k matchPaid time offCareer advancementSoftware
Microsoft Dynamics 365
Microsoft 365 Office Suite
Salesforce
Oracle SQL Developer
Jira
Confluence
Google Drive
Zoom
Google Meet
PreSonus Notion 6
Interests
Music
Nature
Travel
Food
Health and Wellness
Non-Profit
Quote
Your vision will become clear only when you can look into your own heart. Who looks outside, dreams; who looks inside, awakens.
Carl Jung
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