Tessa Atkins
Parkston,SD
Summary
Enthusiastic individual willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
6
6
years of professional experience
Work History
Stocking Associate
Walmart
South Dakota
06.2023 - Current
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Maintained effective team member communication.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Answered customer questions and provided detailed product information.
- Operated manual pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Virtual Assistant
Upwork.com
REMOTE
12.2022 - Current
- Conferred with content viewers by telephone, chat or email to provide information.
- Built and maintained excellent content viewer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Checked comments daily and engaged with viewers to maintain a steady traffic flow
- Promoted products to potential buyers by highlighting the features and benefits based on customer needs
- Gathered viewer feedback and insights and reported it to the content creator
Personal Shopper
Walmart
Erie, PA
12.2020 - 03.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Loaded and unloaded orders at customer's homes or locations.
Lifeguard
Splash Lagoon Indoor Waterpark
Erie, PA
08.2020 - 01.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Trained new lifeguards on safety procedures and protocol.
- Entered water immediately to pull struggling swimmers to safety.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Education
High School Diploma -
PaCyber
Erie, PA2021
Skills
- Keyboard competent
- Microsoft Word
- Social media engagement
- thorough
- excellent communication
- Money Handling
- patient
- adaptable
- teamwork
- Interpersonal
- problem solver
Timeline
Stocking Associate
Walmart
06.2023 - Current
Virtual Assistant
Upwork.com
12.2022 - Current
Personal Shopper
Walmart
12.2020 - 03.2022
Lifeguard
Splash Lagoon Indoor Waterpark
08.2020 - 01.2021
High School Diploma -
PaCyber