Tessa Beck
Payson,UT
Summary
Dynamic retail professional with a proven track record at Boot Barn, excelling in customer service and product knowledge. Recognized for enhancing customer loyalty and driving sales through effective engagement and promotions, consistently delivering exceptional results in fast-paced environments. Strong communication and adaptability skills support a commitment to customer service excellence, with a keen ability to quickly grasp product knowledge. Personable and upbeat, bringing strong interpersonal skills and a positive attitude to every customer interaction, dedicated to driving sales and enhancing overall customer satisfaction.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Boot Barn
Spanish Fork, UT
05.2025 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Welder
Scott Beck
Spanish Fork, UT
10.2023 - Current
- Prepared welding equipment to perform advanced welding work.
- Welded in flat, horizontal, vertical, and overhead positions.
- Collaborated with team members for seamless project execution, improving overall productivity.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
Waitress
Fat Jacks
Payson, UT
06.2024 - 10.2024
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Inspected dishes and utensils for cleanliness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Equine Caretaker
Jenny Kaid
Leland, UT
03.2022 - 09.2022
- Ensured horses' health through consistent high-quality care and clean stable environment.
- Monitored horse behavior closely to identify any potential health issues or changes in temperament.
- Monitored horses’ physical condition closely adjusting training regimens to prevent injuries and promote long term health.
- Implemented regular exercise routines for each horse, promoting overall fitness and preventing injury.
- Checked horses for wellness issues to report problems or treat minor ailments and injuries.
Education
GED - General Education
Spanish Fork High School
Spanish Fork, UTSkills
- Customer service
- Money handling
- Teamwork and collaboration
- Flexible schedule
- Customer engagement
- Product knowledge
- Reliability and punctuality
- Phone etiquette
- Fashion sense
- Transaction processing
- Product promotions
Timeline
Retail Sales Associate
Boot Barn
05.2025 - Current
Waitress
Fat Jacks
06.2024 - 10.2024
Welder
Scott Beck
10.2023 - Current
Equine Caretaker
Jenny Kaid
03.2022 - 09.2022
GED - General Education
Spanish Fork High School