Tessa Bruckner
Omaha,Nebraska
Summary
Smart and focused individual who is known for great leadership and goal-oriented problem-solving as well as being incredibly reliable.
Overview
11
11
years of professional experience
Work History
In-Shop Employee
Jimmy John's
Omaha, NE
04.2023 - Current
- Greeted customers as they entered the shop and provided assistance that best suits their needs.
- Processed customer transactions accurately and efficiently using a Point of Sale system.
- Assisted in maintaining store cleanliness, organization, and visual displays.
- Stocked shelves with merchandise according to company standards.
- Organized backroom storage areas for efficient product access.
- Unloaded shipments from delivery trucks and inventoried contents.
- Built customer loyalty by providing friendly service and addressing customer concerns promptly.
- Prepared food for customers
- Prepped bread and ingredients for following shift
- Operated and cleaned proofers, dough retarders, meat slicers, food processors and ovens
- Assisted in weekly inventory counts
- Assisted in daily detailed cleaning protocol
Actress/Special Effects Artist/Zone Manager
Ranch of Terror Haunted House
Bellevue, NE
09.2013 - 10.2023
- Developed characters through research, improvisation, and practice.
- Assisted in orders of operation, handled volunteer's release forms, and was in charge of delegating positions based on team member's strengths and weaknesses
- Coached, mentored and trained team members in order to improve their job performance.
- Demonstrated makeup application techniques to clients based on individual features and preferences.
2nd Assistant Manager
Casey’s General Store
Omaha, NE
11.2021 - 02.2023
- Established procedures for receiving, stocking, and displaying merchandise.
- Directed daily operations, including scheduling and customer service.
- Monitored cash register transactions to ensure accuracy of funds received.
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Operated ovens, proofers, and mixing machinery
Sales Associate
Hudson Group
Omaha, NE
07.2021 - 11.2021
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Dog Groomer
Barking on Sunshine
Omaha, NE
10.2019 - 04.2021
- Bathed and dried dogs of all sizes, breeds, and temperaments.
- Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
- Used scissors to trim fur around the face, feet, and tail area in accordance with breed standards or customer requests.
Rover
Dj’s Duggout
Omaha, NE
05.2018 - 07.2018
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Over saw orders and made sure they were deliver to the appropriate customer
- Kept log of kitchen inventory
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Checked freshness of food and ingredients prior to use.
- Stocked kitchen with necessary supplies, including food items and utensils.
Dog Handler/Trainer/Groomer
Good Karma Dog Center
Omaha, NE
09.2015 - 06.2018
- Ensured safe and secure handling of all dogs while in the facility.
- Greeted customers and answered any questions they had about the services offered.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, and debit.
- Assisted experienced trainers in the implementation of basic obedience training techniques.
- Assisted in daily deatialed cleaning protocol
I-crew
Children’s Museum
Omaha, NE
04.2015 - 09.2015
- Assisted in daily detailed cleaning protocol to ensure the stop of spreading germs and illnesses
- Operated large machinery being a carousel
- Over saw that children were playing safely
Server/Cook (seasonal)
Zestos
Omaha, NE
06.2014 - 09.2014
- Assisted in daily detailed cleaning protocol
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Operated cash register efficiently and accurately, processed payments by cash, credit card, and debit card.
- Prepared and served soft serve cream, milkshakes, and malts.
Server
Ika Ramen
Omaha, NE
07.2018
- Verified that customers were of legal age to purchase alcohol.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted in daily detailed cleaning protocol
- Provided excellent customer service to all guests.
- Greeted guests in a friendly and welcoming manner.
- Prepared tables for meals by setting up items such as linens, silverware, and glassware.
- Informed customers of daily specials and menu changes.
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Brought food and beverages to the table in a timely manner.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
Pet Care Specialist
Preferred Pet Partners
Omaha, NE
- Provided pet owners with detailed instructions and guidelines on how to properly care for their pets.
- Assisted in administering medication, and other treatments as prescribed by veterinarians.
- Monitored food intake levels of all animals and ensured proper nutrition was being provided.
- Kept kennels clean and sanitary at all times by performing regular cleaning tasks such as sweeping, mopping, disinfecting surfaces.
Education
Omaha Central Highschool
05.2016
Skills
- Strong leadership qualities
- Strong communication skill
- Conflict resolution
- Eager to learn
- Determined
- Open minded
- Visionary Thinking
Affiliations
- Cooking and baking
- Mixed medium artist
- Singer
- Poet
- Outdoor enthusiast
References
- Tiffanie Akins, Store Manager at Jimmy Johns, (402)-714-2750
- Elizabeth Burr, Former Boss at Preferred Pet Partners, (402)-480-2793
- Sunshyne Howard, Former Manager at Casey’s, (402)-813-9089
Timeline
In-Shop Employee
Jimmy John's
04.2023 - Current
2nd Assistant Manager
Casey’s General Store
11.2021 - 02.2023
Sales Associate
Hudson Group
07.2021 - 11.2021
Dog Groomer
Barking on Sunshine
10.2019 - 04.2021
Server
Ika Ramen
07.2018
Rover
Dj’s Duggout
05.2018 - 07.2018
Dog Handler/Trainer/Groomer
Good Karma Dog Center
09.2015 - 06.2018
I-crew
Children’s Museum
04.2015 - 09.2015
Server/Cook (seasonal)
Zestos
06.2014 - 09.2014
Actress/Special Effects Artist/Zone Manager
Ranch of Terror Haunted House
09.2013 - 10.2023
Pet Care Specialist
Preferred Pet Partners
Omaha Central Highschool
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