Hi, I’m
Tessa Ebert
Carbondale,CO
Summary
Multi-talented Marketing Specialist enthusiastic about applying diverse skills to all areas of paid media marketing. Flexible team player knowledgeable about a variety of strategies to achieve client goals. I have a strong background in paid media which has taught me how to handle pressure, execute team strategies, and utilize my resourcefulness for success.
Overview
3
years of professional experience
1
Certification
Work History
SmartMedia Technologies, INC.
Marketing Specialist
04.2021 - Current
Job overview
- Tracked key metrics and developed spreadsheets and data models.
- Monitored trends in social media, industry, and competitive landscape to create new material.
- Managed campaigns for various clients that consistently exceeded sales goals.
- Shadowed senior personnel on complex marketing pursuits to build skills set.
- Identified appropriate marketing channels and target customers for campaigns.
- Tracked key performance indicators to measure success of campaigns.
- Used various market research tools and techniques to gather, analyze and interpret data.
Peak Appraisal Service
Administrative Assistant
03.2020 - 04.2021
Job overview
- Created and maintained databases to track and record regional real estate data.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Developed strategies to streamline and improve office procedures.
- Interacted with contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
NZShred
Store Assistant
05.2019 - 03.2020
Job overview
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Increased sales and customer satisfaction through personalized servicing.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Remained calm and composed in tense situations involving angry or upset customers.
Bacon Social HouseDenver, CO
Lead Server
06.2018 - 04.2019
Job overview
- Answered customers' questions, recommended items, and recorded order information.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Team Player Productions
Event Management Intern
02.2018 - 06.2018
Job overview
- Managed administrative logistics of events planning, event booking, and event promotions.
- Created detailed timelines for events to meet all deadlines.
- Researched assigned events and identified possible partnerships aligned with event concepts.
- Trained and supervised event staff to complete tasks on time.
Education
University of Colorado DenverDenver
Bachelor of Arts from Business Management
05.2018
Skills
- Microsoft Office
- Administrative Support
- Time Management
- Campaign Management
- Market Research Expertise
- ROI Improvements
- Social Media Best Practices
- Analytics and SEO
- Evaluation of Marketing Campaigns
- Developing Presentations and Reports
- Sales Strategy Familiarity
- Emotional Intelligence
Certification
User Experience Design (UX/UI), eCornell - March 2023 to August 2023
Hobbies
Biking, river sports, pottery, skiing/snowboarding, trail running.
Timeline
Marketing Specialist
SmartMedia Technologies, INC.
04.2021 - Current
Administrative Assistant
Peak Appraisal Service
03.2020 - 04.2021
Store Assistant
NZShred
05.2019 - 03.2020
Lead Server
Bacon Social House
06.2018 - 04.2019
Event Management Intern
Team Player Productions
02.2018 - 06.2018
University of Colorado Denver
Bachelor of Arts from Business Management
Similar Profiles
Carl JohnsonCarl Johnson
Client Strategist at SmartMedia TechnologiesClient Strategist at SmartMedia Technologies
Chong Soo KenChong Soo Ken
Cloud Finance Speciallist (Cloud BG CFO) at Sparkoo Technologies (Malaysia) Sdn. Bhd (Cloud Subsidiary for Huawei Technologies (Malaysia) Sdn Bhd)Cloud Finance Speciallist (Cloud BG CFO) at Sparkoo Technologies (Malaysia) Sdn. Bhd (Cloud Subsidiary for Huawei Technologies (Malaysia) Sdn Bhd)
SRIRAM RSRIRAM R
Software Quality Analyst at GAVS Technologies (formerly Neurealm Technologies Pvt Ltd)Software Quality Analyst at GAVS Technologies (formerly Neurealm Technologies Pvt Ltd)
Jazmin AdamsJazmin Adams
PM Pastry Chef at Roaring Fork ClubPM Pastry Chef at Roaring Fork Club
True BureTrue Bure
Server at White House PizzaServer at White House Pizza