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Tessa Felder
Ashburn
Summary
Logistics professional with expertise in operational excellence and customer service. Skilled in inventory management, shipment tracking, and mailroom operations, ensuring seamless interdepartmental communication. Adaptable in fast-paced environments, consistently delivering high-quality results under pressure. Committed to fostering teamwork and enhancing organizational efficiency through positive relationship building.
Overview
22
22
years of professional experience
Work History
Rural Carrier
United States Postal Service
Ashburn
01.2013 - Current
- Fills orders and disperses supplies requested by departments by completing requisition transactions, entering information into the computerized inventory system and communicating with departments when shipments are ready.
- Maintains mail room equipment by performing routine maintenance and communicating with the United States Postal Service regarding rented equipment.
- Maintains, organizes, and stores warehouse and mail room documents in order to keep accurate records and counts.
- Deliver and collect packages along routes in rural areas during weekdays, weekends and holidays.
- Process and mail various items by confirming that incoming and outgoing mail meets United States Postal Service standards, ensuring packages are prepared correctly, notifying departments when packages arrive and managing postage accounts.
- Received supplies by inspecting shipments, communicating with vendors, verifying accuracy of purchase orders and invoices, and completing necessary paperwork.
- Supervises staff by assigning and distributing work, directing staff in their job duties, monitoring progress of work, providing feedback and/or training.
Mail Processing Clerk
United States Postal Service
Ashburn
03.2009 - 01.2013
- Built a client base by growing relationships within community network.
- Provide services at public window for non-financial transactions.
- Developed a competitive winning spirit that understands the team concept.
- Present clients with the opportunity to protect their goods and services, drive clients to action through expert influence and recommendations.
- Maintain a working knowledge of all branch, compliance and system related policies/procedures.
- Assist personnel from various departments within the company with sensitive information in our client database.
- Demonstrate exceptional verbal and written communication skills to communicate effectively.
Inspector
Federal/State Inspection Service
Ashburn
08.2011 - 12.2011
- Sorted and graded peanuts to ensure compliance with quality standards.
- Recorded inspection data in computer system for accurate tracking and reporting.
- Seasonal
Production Service Specialist
Exopack, INC.
Tifton
09.2004 - 03.2009
- Hands-on responsibility and accountability for daily production flow and bottom-line results.
- Maintained daily productivity by demonstrating knowledge and understanding of standard work instructions and how they apply to specific responsibilities.
- Followed accurate verbal and written procedures in operating production equipment and performing processing steps; accurately completes appropriate production documentation.
- Assist with training for less experienced personnel.
Education
Bachelor of Arts - Human Resources
University of Arizona Global Campus
Chandler, AZ06-2026
Moultrie Technical College - Cosmetology
Moultrie Technical College
Tifton, GA01-2008
Some College (No Degree) - Business
Troy University
Troy, AlabamaSome College (No Degree) - Business
Troy University
Tifton, GeorgiaSome College (No Degree) - Business, Computer Information Systems
Fort Valley State University
Fort Valley, GeorgiaSkills
- Route optimization
- Sales distribution
- Regulatory adherence
- Recordkeeping
- Microsoft Office proficiency
- Task management
- Time management
- Problem solving
- Customer communication
- Team collaboration
- Staff supervision
- Communication
- Interpersonal communication
- Multitasking
Hobbies and Interests
- Turner County Middle School girls' basketball coach
- Assistant High School basketball coach
- Intramural basketball participant
Timeline
Rural Carrier
United States Postal Service
01.2013 - Current
Inspector
Federal/State Inspection Service
08.2011 - 12.2011
Mail Processing Clerk
United States Postal Service
03.2009 - 01.2013
Production Service Specialist
Exopack, INC.
09.2004 - 03.2009
Bachelor of Arts - Human Resources
University of Arizona Global Campus
Moultrie Technical College - Cosmetology
Moultrie Technical College
Some College (No Degree) - Business
Troy University
Some College (No Degree) - Business
Troy University
Some College (No Degree) - Business, Computer Information Systems
Fort Valley State University