Tessa Felice
La Jolla,CA
Summary
Dependable professional known for meticulous attention to detail, creative problem-solving, and a proactive mindset. Continually seeking opportunities to enhance processes and workflows for optimal outcomes. Conscientious, hardworking, and skilled at using interpersonal communication and multitasking to succeed in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Product Manager, Paint & ?
Meanley & Son Ace Hardware
11.2024 - Current
- Responded to customer requests for products, services, and company information
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material
- Set up displays of merchandise to market new products to customers
- Maintained up-to-date knowledge of product and service changes
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly
- Managed timely and effective replacement of damaged or missing products
- Sought ways to improve processes and services provided
Surf Camp Instructor
Fulcrum
06.2023 - 08.2023
- Mentored students with unique needs and resistance to conventional methods, leading to positive storytelling between child and parent
- Enthusiastically shared with students of the after-school program, leading to an 8% increase in returning customers
- Demonstrated supportive attitude by transporting a quarter of the team's surfboards down 4 flights of stairs daily
- Succeeded in coaching 10 children to surf proficiency each week
Barista and Kitchen Assistant
El Avocado
05.2021 - 12.2022
- Maintained an immaculate beverage preparation area and monitored inventory levels to ensure product availability and freshness
- Excelled in a high-pressure setting, demonstrating superior multitasking abilities
- Negotiated a 10% discount plan with a retailer via social media and by product-elevating demos
- Spearheaded service and beverage training initiatives as Head Trainer, driving a 25% increase in weekend happy hour drink sales to 100 units
- Exceptional Barista skills, which trained new hires on measurements and latte art
Video Editing Internship
Community Boost Consulting
09.2021 - 01.2022
- did you really do this?: Drove engagement with creation and editing of an 8-part webinar series, inspiring 34% of viewers to take action supporting our growth initiatives
- Achieved technical excellence by creating vectorized icons, organizing clips, and synchronizing audio-visual content seamlessly
- Supported producers with video editing sessions to bring final product to audience using Adobe Premier, Sony Vegas and iMovie
- Managed and coordinated post-production video editing, motion graphics design, compositing, and quality assurance reviewing
Education
Some College (No Degree) - Biology
San Diego Mesa Community College
San Diego, San DiegoHigh School Diploma -
Hi Tech High
Point Loma, CASkills
- Customer Service
- Creative Solutionist
- Interpersonal Communications
- Replenishment compliance
- Purchasing strategies
- __ AI App Coding
- Advanced editing and proofreading
- Merchandise management
- POS Systems
- Opening and closing duties
- Food Handling
- Barista
- Menu Updates
- Tea expertise
Accomplishments
- Habitat For Humanity, 200 hours of community service, building homes and revitalizing communities | SD
- Youth4Climate, school walk out assembly leader and spokesperson | SD
- Women's Longboard, 8th place | Scholastic Surf Series | SD
- Muscle Contest, True Novice Bikini Competitor & Gold Medalist | SD
- SDxAI Hackathon competitor (Qualcomm Recognized), AI Visibility | UCSD
Certification
- Food Handlers
- CPR + First Aid
Education
true
Personal Information
Ice Cream Scooper
References
References available upon request.
Timeline
Product Manager, Paint & ?
Meanley & Son Ace Hardware
11.2024 - Current
Surf Camp Instructor
Fulcrum
06.2023 - 08.2023
Video Editing Internship
Community Boost Consulting
09.2021 - 01.2022
Barista and Kitchen Assistant
El Avocado
05.2021 - 12.2022
Some College (No Degree) - Biology
San Diego Mesa Community College
High School Diploma -
Hi Tech High
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