Summary
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Tessa Fossati

Meyersville,NJ

Summary

Great with people, I have very good customer service and time management. I'm going to school to be a vet and need a job to pay for school.

Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.

Work History

Barista

Summer Moon Coffee
04.2025 - 08.2025
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Server

Zaxby’s
02.2025 - 04.2025
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

High School Diploma -

Acellus
Online
06-2025

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cleanliness
  • Adaptive and creative
  • Problem-solving
  • Opening and closing duties
  • Decision-making
  • Active listener
  • Excellent memory
  • Up-selling
  • Product upselling

Accomplishments

I was employee of the month at Zaxbys.

Interests

  • Animal Welfare Advocacy
  • Animal Care
  • I like working with my hands and fixing things
  • DIY and Home Improvement
  • I enjoy helping others and giving back to the community
  • Road Trips

Timeline

Barista

Summer Moon Coffee
04.2025 - 08.2025

Server

Zaxby’s
02.2025 - 04.2025

High School Diploma -

Acellus

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