Tessa Grajeda
Sacramento,CA
Summary
Professional forklift operator prepared for high-impact results. Strong focus on team collaboration and flexibility to meet changing needs. Skilled in safe and efficient operation of stand-up forklifts, inventory management, and warehouse operations. Reliable, adaptable, and driven to achieve operational excellence.
Overview
28
28
years of professional experience
Work History
Forklift Operator
Target
03.2024 - Current
- Operated forklifts to transport materials efficiently within warehouse environment.
- Conducted regular inspections and maintenance on equipment to ensure operational safety.
- Collaborated with team members to optimize loading and unloading processes for improved workflow.
- Implemented best practices for inventory management, reducing errors in stock retrieval.
Warehouse Worker
Matheson
03.2023 - 02.2024
- Operated forklifts and pallet jacks to transport materials efficiently.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment.
- Conducted quality inspections on incoming shipments to maintain standards.
- Assisted in training new warehouse staff on safety protocols and operational procedures.
PM Package Handler
FedEx Express
11.2022 - 03.2023
- Unloading and/or sorting of packages of varying sizes and weights by hand, including lifting, pushing, pulling, carrying, scanning, placing packages, as well as physical bending, twisting, kneeling, etc.
Covid Hotline
Goodwill Industries
10.2021 - 10.2022
- Calls from Goodwill employees Re: status of Covid
Blue Cross Blue Shield of Michigan
01.2020 - 07.2021
- Provider HMO inquiries, Benefits and Eligibility
- Claims inquiries
Handwriter/Warehouse Worker
Tatcha
07.2018 - 12.2019
- Creating handwritten notes to valued customers
- Labeling and taping boxes for shipment
Warehouse Packer
Easypost
09.2015 - 07.2018
- General warehouse work
- Pick and pack orders, replenishment, stock, label
Call Center, Customer Service, Claims Processing
Health Net
09.1997 - 01.2011
- Customer Service Rep. 1997-2001
- Claims Examiner and Claims Adjuster 2001-2011
- Handle 50+ customer interactions per day giving detailed, personalized, friendly, and polite service to ensure customer satisfaction. Determined if claim submission was completed correctly, verified data and entered into the system for adjudication.
- Reviewed payments history to determine final payment amount if any.
- Processed claims adjustments when applicable.
Education
Diploma -
John f kennedy
sacramento, ca06.1988
Skills
- Computer Skills
- Customer Service
- Interpersonal Skills
- Leadership
- Problem-Solving
- Communication
Timeline
Forklift Operator
Target
03.2024 - Current
Warehouse Worker
Matheson
03.2023 - 02.2024
PM Package Handler
FedEx Express
11.2022 - 03.2023
Covid Hotline
Goodwill Industries
10.2021 - 10.2022
Blue Cross Blue Shield of Michigan
01.2020 - 07.2021
Handwriter/Warehouse Worker
Tatcha
07.2018 - 12.2019
Warehouse Packer
Easypost
09.2015 - 07.2018
Call Center, Customer Service, Claims Processing
Health Net
09.1997 - 01.2011
Diploma -
John f kennedy