EHR
Tessa Hedrick
Medical Billing and Coding Specialist
Marshall,NC
Summary
Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Madison Health & Rehabilitation Center
03.2023 - 04.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Certified Nursing Assistant
The Brian Center
12.2022 - 03.2024
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Certified Swing Manager
McDonald's
06.2021 - 08.2022
- Collaborated with other managers on the implementation of company-wide operational improvements that enhanced overall efficiency across multiple locations.
- Implemented inventory management systems to minimize waste and reduce costs.
- Increased sales by creating engaging promotions and effectively upselling menu items.
- Maintained high cleanliness standards, resulting in positive health inspections and a welcoming environment for customers.
Certified Shift Manager
Bojangles'
11.2020 - 06.2021
- Enhanced customer satisfaction by ensuring quick responses to inquiries and resolving issues promptly.
- Contributed to increased sales figures by implementing upselling techniques and motivating staff to reach targets.
- Assigned tasks and responsibilities to each employee on shift.
- Counted out registers and calculated profit at end of each shift.
- Evaluated performance, adjusted strategies, and maintained agile, sustainable operations.
Certified Nursing Assistant
Carolina Pines
03.2018 - 12.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Certified Nursing Assistant
Heartland Living & Rehabilitation
03.2017 - 12.2019
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Certified Nursing Assistant II
Trustient
02.2016 - 10.2017
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Documented patient information and care activities in electronic health record.
Cashier
Walmart
07.2016 - 07.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy - Clearwater
Clearwater, FL10.2024
Adult High School Diploma - Financial Math
Asheville Buncombe Technical Community College
Asheville, NC01.2021
Skills
- Maintaining privacy
- CNA Certification
- Electronic Recordkeeping
- HIPAA Compliance
- Reliable team player
- Medical terminology knowledge
- Compassionate caregiver
- EMR / EHR
- Medical Records Management
- Complex Problem-Solving
- Quality Assurance Controls
- Electronic Charting
- Direct Patient Care
Accomplishments
Received Certified Nursing Aide Certification in December of 2015, expire date in April of 2025. Has been put on deans list and honor roll whole enrolled at Ultimate Medical Academy for Associates Degree of Science in Medical Billing and Coding with graduation date of October 2024.
Certification
- CNA - Certified Nurse Assistant
Timeline
Certified Nursing Assistant
Madison Health & Rehabilitation Center
03.2023 - 04.2024
Certified Nursing Assistant
The Brian Center
12.2022 - 03.2024
Certified Swing Manager
McDonald's
06.2021 - 08.2022
Certified Shift Manager
Bojangles'
11.2020 - 06.2021
Certified Nursing Assistant
Carolina Pines
03.2018 - 12.2019
Certified Nursing Assistant
Heartland Living & Rehabilitation
03.2017 - 12.2019
Cashier
Walmart
07.2016 - 07.2017
Certified Nursing Assistant II
Trustient
02.2016 - 10.2017
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy - Clearwater
Adult High School Diploma - Financial Math
Asheville Buncombe Technical Community College
- CNA - Certified Nurse Assistant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Career advancementFlexible work hoursWork from home optionWork-life balanceQuote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Software
Microsoft Offices
Languages
English
Bilingual or Proficient (C2)
Spanish
Beginner (A1)
sign language
Elementary (A2)
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