Tessa Hurst

• Educated patients by giving oral hygiene, plaque control and postoperative instructions.
• Performed general chair-side duties for Dr., ie. butter brackets, archwire change, brushing instructions, deliver instructions, lighting, ect.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
• Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
• Explained treatment procedures and instructed patients on home care guidelines.
• Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
• Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
• Documented patient dental health information (charted) for future reference.
• Created dental impressions used for appliances/retainers.
• Typed patient data into computer system using Cloud 9, while following privacy laws and maintaining high level of accuracy.

• Implemented tactics, procedures and techniques for defense systems.
• Performed as fire team member during situational training exercises and infantry dismounted battle drills.
• Monitored conditions for field artillery team during combat mission training
• Operated and maintained armored vehicles.
• Engaged training targets in low-light conditions with night vision equipment.
• Upheld ARMY dress and appearance regulations for professional appearance.
• Upheld code of conduct and maintained professionalism in stressful situations.
• Communicated with higher-ranking members of my unit and shared information with company.
• Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
• Trained in conflict resolution among subordinates, equals and superiors.
• Completed needed programs upon receiving the next rank as part of leadership development.
• Dealt with inter-company conflicts to remove obstacles to troop readiness.
• Assisted in conducting fire drills and evacuating buildings.
• Attended required training sessions and seminars.
• Trained in small arms, anti-armor and indirect fire weapons.
• Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.

• Resolved customer disputes to maintain positive relationships and increase customer base.
• Executed sales and marketing initiatives to increase revenue for company.
• Inspected and tested tools to locate worn and damaged parts and malfunctions.
• Supplied information about rental items to inform customers of tool availability and operation.
• Prepared rental contracts by printing contracts, obtaining customer signatures and verifying customer identification and driver's license.
• Used POS system to compute and receive payments for rentals.
• Examined, received and tagged tools to be cleaned, stored and repaired.
• Maximized revenue opportunities by encouraging upsells and promoting optional services
• Implemented rental asset processes and cleanliness standards.
• Placed sales calls and handled sales for incoming customer calls.
• Coordinated with sales teams and clients to manage inventory, adjust orders and handle logistics.
• Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
• Drafted quotes, confirmed orders and managed transfers to handle rental needs efficiently.
• Updated company database with new property listings or added amenities.
• Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs and upgrades.

• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Used cash registers and credit card machines to cash out customers.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Collaborated with kitchen to inform customers of wait times and answer questions about food.
• Informed servers of newly seated parties for speedy service.
• Answered customer questions about hours, seating and menu information.
• Watched dining area staff to evaluate server loads and calculate accurate wait times.
• Documented reservations, alerted servers and managers of large groups and prepared seating.
• Documented reservations and communicated changes to guests.
• Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Supported servers, food runners and bussers with keeping dining area ready for every guest.
• Collected information from arriving customers to seat groups or place them on waitlist.

Worked various hours to meet seasonal and business needs

Made sure the building met cleanliness standards

Coached other new employees

manages customer relations through communication and helpful interactions

provided product price information to customers

prioritized tasks to meet tight deadlines, and pitched in with other employees to get work done faster

used my communication and interpersonal skills to keep regular customers

managed my time wisley so i could use my break to complete schoolwork

Worked various hours to meet seasonal and business needs

Made sure the building met cleanliness standards

Coached other new employees

manages customer relations through communication and helpful interactions

provided product price information to customers

prioritized tasks to meet tight deadlines, and pitched in with other employees to get work done faster

baked bread and deserts

used my communication and interpersonal skills to keep regular customers