Tessa Kaye
Scottsdale,AZ
Summary
Seasoned Territory Manager and exceptional sales professional. Decisive team leader and business manager with excellent attention to detail and persuasive communication style. Offering [Number] years of experience in sales. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Retail Territory Manager
CALI
11.2018 - Current
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Implemented successful sales strategies to drive revenue growth and exceed quarterly quotas consistently.
- Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
- Negotiated contracts skillfully, securing long-term agreements with clients that contributed significantly to revenue growth.
- Organized regular training sessions for team members to enhance their product knowledge and overall sales skills.
- Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.
- Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
- Coordinated trade show participation efforts that led to valuable networking opportunities and increased brand visibility within the industry.
- Mentored junior sales professionals on best practices in relationship-building techniques, contributing positively to team performance metrics.
- Streamlined internal processes by implementing efficient reporting tools for monitoring progress against established targets regularly.
- Championed new product adoption by effectively communicating its unique selling points and benefits to clients, resulting in accelerated sales growth.
- Managed a diverse portfolio of accounts within the territory, adeptly balancing resource allocation and prioritization to maximize overall business success.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Worked with vendors and suppliers to support timely delivery of products and services.
- Researched competitor activity and used findings to develop sales growth strategies.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Attended trade shows and industry events to promote company products and services.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Spearheaded successful sales strategies for existing and new products across specified territory.
- Managed over 150 accounts within TX, CO & AZ territory.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed accounts to retain existing relationships and grow share of business.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Prepared sales presentations for clients showing success and credibility of products.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Increased sales volume and expanded product line to new retailers.
Inside Sales Representative
CALI
09.2017 - 11.2018
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and crossselling.
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
- Conducted weekly review meetings with fellow Inside Sales Representatives to share insights and collaborate on strategies for improvement.
- Answered customers' questions regarding products, prices, and availability.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Used CRM software to maintain detailed contact logs and account records.
- Contributed to team objectives in fast-paced environment.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Bachelor of Arts - Communications
California State University - Channel Islands
Camarillo, CA05.2017
Associate of Arts - Business Administration
Santa Barbara City College
Santa Barbara, CA05.2015
Skills
- Relationship Building
- Customer Relationship Management
- Goals and performance
- Product Demonstrations
- Pipeline Development
- Business Development
- Goal Setting
- Staff Training
- Issue Resolution
- Channels and Distribution Knowledge
- Order Management
- Territory expansion
- Event Networking
- Price Structuring
- Strategic business planning
- Sales Presentations
- CRM Software
- Sales expertise
- Multitasking and Organization
- Time Management
- Territory Management
- Lead prospecting
- Administrative ability
- New Business Development
- Customer Service
- Account Management
- Customer Billing
- Goal Setting and Achievement
- Promotional sales events
- Interpersonal Communication
- Teamwork and Collaboration
Accomplishments
- Attended President's Club - 2 Years
- Promoted within 1 year from Inside Sales Rep to Territory Manager
Timeline
Retail Territory Manager
CALI
11.2018 - Current
Inside Sales Representative
CALI
09.2017 - 11.2018
Bachelor of Arts - Communications
California State University - Channel Islands
Associate of Arts - Business Administration
Santa Barbara City College
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