Tessa Kittleson-Frey
Shoreline,United States
Summary
Customer-focused professional with a variety of experience in the service industry including food service, sales, and cosmetology. My work history has taught me strong multitasking and interpersonal skills, and to thrive in fast-paced environments. I’ve learned to build relationships with customers and generate significant repeat business by creating an excellent guest experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Shugs Ice Cream
Seattle, WA
05.2024 - 09.2024
- Taking orders, assembling, and delivering to multiple tables while providing quality service.
- Ringing in and keeping track of orders with POS system.
- Working and communicating with team members during busy shifts to provide excellent guest experiences.
- Bussing and cleaning tables to prepare for the next guests.
- Dishwashing and managing back of house food prep.
Sales Lead
Choice Produce
Seattle
07.2023 - Current
- Maintained a clean and organized produce section by removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Built consistent regulars with attentiveness and customer service skills as well as creating genuine connections.
- Operated cash registers in a fast paced team environment with efficiency.
Sales Clerk
Pike Place Creamery
Seattle, WA
09.2024 - Current
- Maintained a clean, organized sales floor while assisting guests with product knowledge and customer service.
- Developed strong relationships with guests, driving repeat business and loyalty.
- Priced and stocked incoming products and organized inventory to maintain quality standards.
Education
HS Diploma -
Shorecrest High School
Shoreline, WA06.2020
Skills
- Cash Register/ POS operations
- Hospitality
- Customer Service
- Multitasking
- Managing Inventory
- Order Accuracy
- Team Player
- Thorough Knowledge of Product
- Health and Safety Procedures
- Originality and Creativity
- Administrative Duties
- Time Management
- First Aid/CPR
Certification
Current food handlers permit
Current MAST license
Timeline
Sales Clerk
Pike Place Creamery
09.2024 - Current
Server
Shugs Ice Cream
05.2024 - 09.2024
Sales Lead
Choice Produce
07.2023 - Current
HS Diploma -
Shorecrest High School