Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tessa Lanni

Tappan

Summary

Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity.

Overview

3
3
years of professional experience

Work History

Team Leader

Just For Kids Daycare
02.2025 - Current
  • Established a nurturing and safe environment for infants to promote their social-emotional growth and overall well-being
  • Collaborated with parents to ensure open communication regarding each child's progress, needs, and daily routines
  • Implemented behavior management strategies that fostered positive discipline techniques while promoting self-regulation skills in infants
  • Maintained accurate records of each infant's milestones, observations, assessments, and individualized goals
  • Developed strong relationships with families by actively engaging them in the classroom through regular updates via newsletters or emails
  • Ensured compliance with state licensing regulations as well as health and safety standards within the infant room at all times

Private Babysitter/Family Nanny

Babysitting
05.2022 - Current
  • Engaging with children in age-appropriate activities, such as games, arts and crafts, and outdoor play, to promote their physical, social, and cognitive development.
  • Following parents' instructions regarding daily routines, meal preparation, bedtime routines, and any special requirements or accommodations for the children.
  • Monitoring children's behavior and intervening when necessary to resolve conflicts and promote positive interactions.
  • Maintaining a clean and organized environment, including tidying up after activities and ensuring a safe play area.
  • Demonstrating reliability and trustworthiness by arriving punctually for scheduled babysitting appointments and adhering to agreed-upon terms and expectations.

Busser

Olive Garden
06.2024 - 11.2024
  • Assisted servers in setting up and clearing tables efficiently, ensuring a smooth dining experience for guests
  • Maintained cleanliness and organization of dining areas, including wiping down tables, chairs, and condiment stations
  • Maintained a clean and organized work area, ensuring that all equipment and supplies were properly stored at the end of each shift
  • Assisted in training new team members on closing procedures, ensuring consistency and adherence to company standards
  • Closely monitored inventory levels during the closing process, identifying any shortages or overages for immediate resolution
  • Served as a point of contact for customers during the closing process, providing updates on progress and addressing any concerns or questions

Busser

Six23 Social
04.2022 - 12.2023
  • Clearing tables promptly after guests finish their meals
  • Removing dishes, glasses, and silverware from tables.
  • Wiping down and sanitizing tables and chairs.
  • Replacing table linens and setting tables for new guests.
  • Assisting servers with refilling water glasses and delivering additional items to tables as needed.
  • Communicating effectively with kitchen staff and servers to ensure smooth operation during peak dining hours.
  • Maintenance towards health and safety standards at all times to provide a clean and hygienic environment for guests.

Hostess

Six23 Social
04.2022 - 12.2023
  • Managing reservations and seating arrangements to optimize table turnover and guest satisfaction.
  • Effectively communicating with guests to inform them of wait times and seating options.
  • Coordinating with servers and kitchen staff to ensure efficient seating and service.
  • Handling guest inquiries, requests, and concerns courteously and professionally.
  • Maintaining cleanliness and organization in the lobby and waiting areas.
  • Assisting with special events, promotions, and other tasks as needed to support the restaurant team.

Education

Bachelor of Arts - Psychology

University at Buffalo, The State University of New York
05.2027

Skills

  • Computer Skills: Microsoft Office, Microsoft Word Computer skills

  • Goal setting

  • Problem-solving

  • Attention to detail

  • Teamwork and collaboration

  • Team supervision

  • Cleaning and sanitizing

  • Decision-making

  • Cleaning procedures

  • Professional appearance

Languages

Italian
Limited Working

Timeline

Team Leader

Just For Kids Daycare
02.2025 - Current

Busser

Olive Garden
06.2024 - 11.2024

Private Babysitter/Family Nanny

Babysitting
05.2022 - Current

Busser

Six23 Social
04.2022 - 12.2023

Hostess

Six23 Social
04.2022 - 12.2023

Bachelor of Arts - Psychology

University at Buffalo, The State University of New York

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