Tessa Lollar
Clinton,TN
Summary
Motivational leader and organizational problem-solver with supervisory, team-building, and customer service skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
10
10
years of professional experience
Work History
Department Manager
Hobby Lobby
Knoxville, TN
10.2023 - Current
- Provided excellent service to guests to ensure customer satisfaction
- Performed inventory and ordered necessary items to keep the department fully stocked
- Managed time efficiently to ensure that all departmental and store needs were met
- Aided in training new hires in store operations
- Provided educational services to guests to aid in project completion
Community Marketing Agent
Wyndham Vacations
Sevierville, TN
09.2021 - 08.2022
- Served as a professional and positive and brand ambassador for Wyndham Destinations
- Screened and qualified potential clients based on company guidelines
- Collected required deposits and made required reservations on guests’ behalf
- Wyndham Smoky Mountain Region Community Marketing Agent, 'Rookie of the Year' Award
Beauty Advisor
Ulta Salon and Cosmetics
Oak Ridge, TN
08.2019 - 09.2021
- Provided customers with product advice and recommendations based on their individual needs.
- Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Assisted with training new cashiers in departmental operations and procedures.
Environmental Health Laboratory Assistant
ETSU
Johnson City, TN
02.2018 - 05.2019
- Identified potential health hazards and created a plan to prevent or correct them
- Performed and recorded laboratory inventory
- Ensured integrity of sample collections by using methods of contamination prevention
- Cleaned and organized lab equipment, including glassware and chemicals
- Calibrated and performed maintenance on necessary laboratory equipment
Water Division Intern
Tennessee Department of Environment & Conservation
Johnson City, TN
05.2018 - 08.2018
- Investigated all assigned environmental complaints filed by the public
- Conducted tests and field investigations to obtain data for use by environmental and scientific personnel in determining sources and methods of controlling pollutants in air, water, and soil
- Collected samples of water, soil, air, macroinvertebrates, and other environmental media for the purpose of performing data analyses to determine the state of the environment’s pollutant status
Department of Sustainability Intern
ETSU
Johnson City, TN
08.2014 - 05.2016
- Educated faculty, staff, and students about issues related to sustainability, as well as ideal goals and successful strategies to achieve targets
- Prepared and maintained project plans and overall sustainability systems to help campus organizations stay environmentally conscious and meet conservation targets
- Planned 16 outreach events to educate the public about sustainability.
- The largest event was attended by over 300 people
Education
Bachelor of Science - Environmental Health
East Tennessee State University
Johnson City, Tennessee05.2019
Skills
- Multi-tasking
- Attention to detail
- Verbal and written communication
- Staff Development
- Problem-Solving
- Sales expertise
- Customer service and engagement
- Regulatory standard knowledge
- Shipment Processing
- Personnel training and development
- Motivational Leadership
- Freight Management
References
References available upon request.
Timeline
Department Manager
Hobby Lobby
10.2023 - Current
Community Marketing Agent
Wyndham Vacations
09.2021 - 08.2022
Beauty Advisor
Ulta Salon and Cosmetics
08.2019 - 09.2021
Water Division Intern
Tennessee Department of Environment & Conservation
05.2018 - 08.2018
Environmental Health Laboratory Assistant
ETSU
02.2018 - 05.2019
Department of Sustainability Intern
ETSU
08.2014 - 05.2016
Bachelor of Science - Environmental Health
East Tennessee State University
Similar Profiles
Nabila JacksonNabila Jackson
Sales Associate at Hobby LobbySales Associate at Hobby Lobby
Charlotte MackinCharlotte Mackin
Seasonal Worker at Hobby LobbySeasonal Worker at Hobby Lobby
Adam LuceroAdam Lucero
Stockman at Hobby LobbyStockman at Hobby Lobby
Kayanna DavisKayanna Davis
Warehouse Order Puller at Hobby Lobby Distribution CenterWarehouse Order Puller at Hobby Lobby Distribution Center
Mason HumphreyMason Humphrey
Team Trainer at Whole Food MarketTeam Trainer at Whole Food Market