Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tessa McGuire

Stoughton

Summary

Dynamic Information Technology Support Representative at SSM Health with exceptional research skills and a knack for problem-solving. Proven ability to enhance user satisfaction through effective collaboration and meticulous attention to detail. Adaptable and committed to continuous improvement, ensuring accurate medical records for optimal patient care.

Overview

5
5
years of professional experience

Work History

Information Technology Support Representative

SSM Health
St Louis
02.2022 - Current
  • Facilitated customer requests to ensure accuracy in medical records for efficient patient treatment.
  • Executed thorough research and data analysis to identify patients and uphold health data.
  • Streamlined task prioritization utilizing efficient time management and organizational skills.
  • Exhibited strong problem-solving skills, addressing issues with efficiency and effectiveness.
  • Collaborated effectively with team members to resolve identity issues and enhance user satisfaction.

Sales Development Representative

JJ Keller & Associates Inc
Neenah
09.2021 - 11.2021
  • Assisted customers with product selection and inquiries.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Attended weekly team meetings to review performance goals and objectives.
  • Utilized training to enhance sales skills development.

Elementary School Teacher

Belleville School District
Belleville
08.2020 - 07.2021
  • Developed engaging lesson plans tailored to diverse student needs.
  • Implemented assessment tools to evaluate student progress and comprehension.
  • Communicated effectively with parents regarding student behavior and academic performance.
  • Collaborated with colleagues to refine curriculum and teaching methods continuously.
  • Created classroom environment that was conducive to learning, including establishing rules and procedures.

Education

Bachelor of Arts - Elementary Education And Special Education

University of Wisconsin Madison
Madison, WI
05-2020

Skills

  • Research skills
  • Time management
  • Team collaboration
  • Problem solving
  • Critical thinking
  • Attention to detail
  • Effective communication
  • Adaptability

Timeline

Information Technology Support Representative

SSM Health
02.2022 - Current

Sales Development Representative

JJ Keller & Associates Inc
09.2021 - 11.2021

Elementary School Teacher

Belleville School District
08.2020 - 07.2021

Bachelor of Arts - Elementary Education And Special Education

University of Wisconsin Madison

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