Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tessa Miller

Trafford,AL

Summary

Highly efficient crew member, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.

Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills.


Overview

1
1
year of professional experience

Work History

Crew Member

McDonald's
10.2023 - Current
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Worked front counter, drive-thru and other areas.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Accurately operated cash register to process customer payments.
  • Became familiar with products to answer questions and make suggestions.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Kennel Assistant

Total Pet Care Hospital
06.2023 - 10.2023
    • Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
    • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
    • Reset procedure rooms between appointments and disinfected equipment.
    • Managed specific animal diets varying in substance, nutrients and types in consultation with veterinarian.
    • Assisted with grooming services such as bathing, brushing, nail trimming, and ear cleaning for improved pet hygiene and health.
    • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
    • Completed animal intakes to board animals, labeling all home items and toys properly.
    • Maintained kennel cleanliness and hygiene, reducing the spread of disease and providing a comfortable environment for animals.
    • Documented animals' weight, size and condition in computer system for review by senior staff.

To-Go Server

Cracker Barrel
09.2022 - 05.2023
  • Expedited food preparation for timely pick-up, ensuring top-notch service for all guests.
  • Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.
  • Cleaned and organized kitchen, dining and service areas.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.

Education

High School Diploma -

Mortimer Jordan High School
Kimberly, AL
05.2024

Skills

    • Cleaning and sanitation
    • Guest service
    • POS Systems
      • Problem-Solving
      • Taking Orders
      • Packaging and Labeling

Timeline

Crew Member

McDonald's
10.2023 - Current

Kennel Assistant

Total Pet Care Hospital
06.2023 - 10.2023

To-Go Server

Cracker Barrel
09.2022 - 05.2023

High School Diploma -

Mortimer Jordan High School

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Tessa Miller