Tessa Pichotta-LeTourneau
Summary
Hardworking and dependable professional with a B.A. in Psychology. Passionate about helping people reach their goals and advocating for clients. Multiple years of experience working with children in various settings. Ready to help a team achieve goals and provide clients with a warm, welcoming environment.
Overview
3
3
years of professional experience
Work History
Foster and Adoption Caseworker
Four Oaks Family and Children Services
09.2024 - Current
- Managed a caseload of 20+ foster and adoptive families, providing monthly support through home visits and phone calls.
- Documented detailed notes regarding visits and calls that were then shared with the Department of Health and Human Services.
- Supported families by identifying and assisting them in accessing locals resources and finding respite care for foster placements.
- Completed initial and renewal home studies for various foster/adoption license types.
- Maintained high level of client confidentiality, following strict guidelines and recommendations.
- Provided crisis interventions when families felt they were nearing a placement disruption.
Patient Access Representative
Southwest Health
12.2023 - 08.2024
- Assisted patients in scheduling, registration, coordination of medical records, and insurance eligibility in an office setting and via phone.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information.
- Managed mail sorting, filing and photocopying.
Applied Behavior Analysis Technician
Midwest Behavioral Consulting
07.2022 - 10.2023
- Provided one-on-one ABA therapy for neurodivergent clients in a home setting.
- Cultivated positive relationships with clients and their families.
- Delivered therapy via telehealth/zoom sessions.
- Implemented behavior intervention plans, improving client's social and daily skills.
- Monitored and documented client progress using various data collection techniques, through both written and online methods.
- Conducted parent training focused on teaching behavior management strategies.
Education
Bachelor of Arts - Psychology And Sociology
University of Wisconsin - Milwaukee
Milwaukee, WI05.2023
Skills
- Communication
- Problem-solving
- Documentation
- Client interaction
- Telehealth/Computer Skills
- Home Inspections
- Time Management
- Friendly and Empathetic
- Team Oriented
- Patient
Timeline
Foster and Adoption Caseworker
Four Oaks Family and Children Services
09.2024 - Current
Patient Access Representative
Southwest Health
12.2023 - 08.2024
Applied Behavior Analysis Technician
Midwest Behavioral Consulting
07.2022 - 10.2023
Bachelor of Arts - Psychology And Sociology
University of Wisconsin - Milwaukee