Tessa Ruston
Ozark,AR
Summary
Familiar with diverse banking and investment products, deposit accounts and loans. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities.
Overview
21
21
years of professional experience
Work History
EVP, Digital Banking
Bank OZK
Ozark , AR
09.2000 - 07.2021
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Managed full P&L for sales, marketing and internal operations to oversee financial standing of company and solidify market position.
- Set risk management policies to mitigate bank losses.
- Set sound employee health policies in place and worked with HR department to maintain healthy work environment for employees.
- Advised on high-level hiring decisions for key leadership positions, conducted senior hire interviews and nominated new board members.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Documented transactions and moved, deposited or withdrew money accurately to prevent errors.
- Encouraged employee development and promoted management staff from within.
- Developed customized solutions of deposit, lending and other products for small business customers.
- Supervised branch operations and made continuous improvements in each area.
- Provided advice on different bank products and financial options.
- Utilized up-to-date information to make effective decisions governing bank operations.
- Directed staff and managed annual capital budget.
- Checked accounts for fraud and provided law enforcement with relevant details.
Education
Bachelor of Science - Industrial And Organizational Psychology
Arkansas Tech University
Russellville, AR05.2021
Skills
- Complex Information Interpretation
- Discrepancy Resolution
- Payment Processing
- Balance Verification and Reconciliation
- Bank Deposits
- Honest and Ethical
- Data Entry
- Fraud Detection
- Financial Statements
Timeline
EVP, Digital Banking
Bank OZK
09.2000 - 07.2021
Bachelor of Science - Industrial And Organizational Psychology
Arkansas Tech University
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