Tessa Standal
Summary
Attentive and focused healthcare professional seeking hands-on experience in hospital environments to expand knowledge and expertise. Successful in quickly building rapport with patients and families. Highly proficient in patient care, assessments, medication administration and health education.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Child and Family Therapeutic Systems
06.2019 - Current
- Managed all clerical tasks for busy mental healthcare clinic with 18 members of staff.
- Scheduled office meetings and client appointments for staff teams.
- Greeted incoming guests, notified personnel of guest arrivals, and directed individuals to correct meeting spaces.
- Operated telephone switchboard to answer, screen, and forward calls, providing information, taking messages, and scheduling appointments.
- Met legal requirements by correctly completing important forms.
Customer Service Associate
Lowes Home Improvement
03.2017 - 05.2019
- Maintained the sales floor with great organizational skills, communication skills, and leadership.
- Interacted with customers, ensuring excellent service and experiences to generate repeat business.
- Answered phones and resolved customer issues and complaints.
- Used point of sales systems to calculate and complete customer orders and transactions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Master of Science - Nursing
Alverno College
Milwaukee, WI05.2024
Bachelor of Science - Nursing
Alverno College
Milwaukee, WI05.2024
Bachelor of Arts -
Alverno College
Milwaukee, WI05.2022
High School Diploma -
Elkhorn Area High School
Elkhorn, WI06.2015
Skills
- Goal Planning
- Patient Education
- EMR Software
- Critical Thinking
- Social perceptiveness
- Effective Multitasking
- Strong Work Ethic
- HIPAA Regulations
- Excellent Communication
- Documentation and Reporting
- Direct Patient Care
Awards
- Women in Leadership Award
Certification
- BLS - Basic Life Support
- End-of-Life Nursing Education Consortium Training
- NIH Stroke Scale
Timeline
Administrative Assistant
Child and Family Therapeutic Systems
06.2019 - Current
Customer Service Associate
Lowes Home Improvement
03.2017 - 05.2019
Master of Science - Nursing
Alverno College
Bachelor of Science - Nursing
Alverno College
Bachelor of Arts -
Alverno College
High School Diploma -
Elkhorn Area High School
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