Tessa Suttle
Logans Roadhouse Grill
CULLOWHEE,NC
2
years of professional experience
Customer-Focused Host/Server with expertise in enhancing guest experiences through effective teamwork and problem-solving. Maintained clean and organized environments while training new team members and collaborating with kitchen staff. Delivered operational efficiency and high levels of customer satisfaction through reliable management of guest services.
Work History
Host/Server
1 Year 5 Months- Delivered exceptional customer service while managing guest seating and waitlist effectively.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Trained new team members on restaurant policies, procedures, and customer interaction techniques.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Fast Food Worker
1 Year 11 Months- Provided excellent customer service, ensuring satisfaction and addressing inquiries promptly.
- Prepared and assembled food items according to standardized recipes and procedures.
- Operated kitchen equipment efficiently while adhering to safety and sanitation guidelines.
- Maintained cleanliness of workstations, dining areas, and restrooms in compliance with health regulations.
- Collaborated with team members to achieve fast-paced service during peak hours.
- Assisted in training new employees on operational procedures and customer service standards.
- Processed cash transactions accurately, maintaining balanced registers at the end of shifts.
Education
High School Diploma
- GPA-3.8
- A honor student
- Completed AP course in nursing fundamentals
- Anime club Member-president
Skills
Food service
Attention to detail
Collaboration
Teamwork
Cash handling
Teamwork and collaboration
Interests
I participate in low-impact exercises to strengthen core muscles.
Watching Movies and TV Shows
Mindfulness Practices
Timeline
Host/Server
Logans Roadhouse Grill
01.2025 - 06.2026Read More
Fast Food Worker
Burger King
01.2024 - 12.2025Read More
Forest Hills
High School Diploma
Read More