Summary
Work History
Education
Skills
Timeline

Tessa Vaughn

Courtyard by Marriott
Killeen,TX

Summary

Dedicated housekeeping professional with strong attention to detail and exceptional customer service skills. Proven ability to maintain high cleanliness standards and enhance guest satisfaction.

Work History

Housekeeper

Courtyard by Marriott
  • Cleaned and sanitized guest rooms to ensure high standards of cleanliness and comfort.
  • Maintained inventory of cleaning supplies, reporting shortages to management promptly.
  • Assisted in laundry operations, ensuring timely delivery of clean linens and towels.
  • Responded to guest requests for additional amenities or services efficiently and courteously.
  • Collaborated with team members to maintain organized storage areas for cleaning equipment.
  • Followed safety protocols while using cleaning chemicals and equipment effectively.
  • Conducted thorough inspections of rooms before check-in to uphold quality standards.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Verified cleanliness and organization of storage areas and carts.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.

Home Health Caregiver

9 Years 5 Months
Keria’s In-Home Care | 03.2017 - 2019

Patient care, cooking, cleaning, doing laundry & running errands for patients needs

Housekeeping Room Attendant

La Quinta Inn & Suites In
  • Maintained cleanliness and organization of guest rooms to ensure guest satisfaction.
  • Utilized cleaning equipment and supplies effectively while adhering to safety protocols.
  • Assisted in inventory management by restocking cleaning supplies as needed.
  • Executed room inspections to uphold quality standards and identify maintenance issues.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.

Housekeeper

11 Years 5 Months
Motel 6 Hotel | 03.2015 - 2017

Cleaning rooms and bathrooms

Baker/cook

20 Years
Waco Independent School District | 08.2006 - 2008

Baking for students and staff

Education

High School Diploma

University High School | Waco, TX | 05.1993

Skills

Teamwork
Housekeeping
Customer service
Bathroom cleaning
Mopping and sweeping
Vacuuming and sweeping
Vacuuming
Cleaning bathrooms
Cleaning techniques
Bed making proficiency
Kitchen cleaning
Residential cleaning
Customer service-focused
Excellent oral and written communication
Folding clean laundry
Physically strong
Sorting and washing laundry

Timeline

Home Health Caregiver

Keria’s In-Home Care
03.2017 - 2019Read More

Housekeeper

Motel 6 Hotel
03.2015 - 2017Read More

Baker/cook

Waco Independent School District
08.2006 - 2008Read More

Housekeeper

Courtyard by Marriott
Read More

Housekeeping Room Attendant

La Quinta Inn & Suites In
Read More

University High School

High School Diploma
Read More
Tessa Vaughn