Summary
Overview
Work History
Education
Skills
Websites
Current Social Media Projects
Work Availability
Timeline
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Tessie Hubbard

Tessie Hubbard

Jefferson City,MO

Summary

I am applying for this position because I love creating digital content for my store. I have been doing it since the very first time I saw the article on the Wire about using the Facebook Tool. More than creating the content, I love the engagement it brings with Associates and Customers. I love to be able to make someone's day and make them feel important. I have felt a need to take it a step further and help other Social Champs. I recently visited a Social Champ in Illinois to make some content with him and interview him. It was one of my best experiences. I would like to do more of that and encourage the ones that are making the content. I would love to work on further developing the program and making it better for them. I want to be there for the Social Champs to help them with whatever problems or difficulties they are facing. It's not about me, it's about all of them. I love my Social Champ Team and I want to do more for them.

My Local Social is so important because more and more we will have fewer customers coming into our stores. Already, we have many that only do online shopping. We do not want to miss that personal connection with them. Social Media is the way for us to communicate with them and keep that connection and that conversation going.

Overview

25
25
years of professional experience

Work History

Digital Coach

Walmart Store
12.2021 - Current
  • As a Digital Coach I am responsible for 34 associates and I watch over the entire store to keep First Time Pick Rate as high as possible
  • Team has highest FTPR in the Market for the 1st Quarter this year.
  • I am responsible for growing the business and we have increased our Order Cap every time it was available since I have been in roll
  • I use Social Media to let my community know that we have job openings and what services we offer.

Digital Team Lead

Walmart
Jefferson City, MO
11.2020 - 12.2021
  • This position gave me more responsibility and I loved it.
  • I had 70+ associates who I developed and spent time with every shift.
  • I strived to teach them everything there is to know about running Digital
  • I think that our associates are our greatest assets
  • If we teach and train them to take ownership in their areas, we will be successful.

eCommerce Department Manager

Walmart Store
03.2018 - 11.2020
  • I was involved in Pick Up since the very first order and the very first day we launched Pick Up Today in the stores in 2012
  • I launched Online Grocery Pick up at my store with my team and my Assistant Manager, Anthony Alvarez on June 22, 2018
  • Our team started that first day with 46 orders and now our capacity is 319
  • My passion is eCommerce and growing associates.

Entertainment Department Manager

Walmart Store
06.2015 - 03.2018
  • I stepped back into the Entertainment Department Manager role when the Zone Supervisor role was taken away in the stores.

Entertainment Zone Merchandise Supervisor

Walmart Store 5477
03.2015 - 06.2015
  • I had this position temporarily because the Company took this position out of the stores shortly after I took the role
  • I absolutely loved the time I was in it
  • I was over all the areas I loved and was on my way to cleaning up the departments that I had and I enjoyed assigning my associates more responsibilities in the other areas of the store that I had picked up
  • I loved the morning tours of the store.

Entertainment Department Manager

Walmart Store
03.2012 - 03.2015
  • Absolutely a wonderful department to be responsible for
  • I took care of Departments 5,6,72,85,87, and Pick Up
  • I enjoyed the challenge of juggling so many areas and assigning the right associates to the right areas for maximum output
  • I successfully lead my team through many total department resets and successful inventories
  • I enjoyed working with my AP Assistant to keep down shrink
  • I enjoyed the challenge of a department that had so many security risks that and problems that needed to be solved
  • I taught my team to be a part of the total store
  • We could run the entire GM side of the store including the Paint Counter, Sporting Goods Counter, Fabric Counter, and Homelines..

Photo Lab Associate, Sales Associate

Walmart Store 5477
05.2011 - 03.2012
  • I enjoyed the time I spent in the Photo Lab
  • Photography is a hobby of mine so I really enjoyed interacting with the customers
  • Walmart Store 5477 Homelines

Curves Personal Trainer

Walmart
01.2007 - 01.2012
  • I worked at both Curves and, for awhile
  • After working at, for 9 months, my pay rate was higher than working at Curves after 5 years
  • I decided that I wanted to work only at Walmart because that is a place where I would be able to grow a career and I knew I had no future with Curves.

Hubbard, Digital Coach
08.2010 - 05.2011
  • Years with Walmart: 11
  • Years as a Supervisor: 9
  • Volunteers with Walmart
  • Created Local Facebook for Sam’s Club and Walmart Volunteers
  • Has lead the store in Social Media for 6 years, building up the follows on the local face book page to 2,943 followers
  • Helped Launch GM pick up in store 5477 in 2012
  • Helped Launch Online Grocery pick up in store 5477 in June 2018
  • Passionate about eCommerce and the Future of Retail
  • Applied for and created Store 5477’s Instagram Account and has grown it to 451 followers from April 1, 2019 to present
  • Created Store 5477’s TikTok account and currently only 70 stores are in the pilot
  • Is Passionate about what Local Social Media means for the Omni Channel
  • Attended Walmart Shareholders in June 2019.

Diner Waitress

Rosie’s
02.2004 - 03.2008
  • I worked at Rosie’s Diner waiting tables
  • While working at the diner, I took on a second job and eventually decided I to only work at Curves
  • Wolfner Library for the Blind and Physically Handicapped

02.1992 - 08.1995
  • I sorted mail and fixed broken cassette tapes
  • I also learned a lot about library processes.

Dairy Queen Counter Help
01.1990 - 02.1991
  • I waited on customers and made drink orders
  • I did learn a lot about customer service at this job.

Education

Brandman University

Business Administration, Social Media Market Managing

Purdue University
West Lafayette, IN
01.2023

Jefferson City High School
Jefferson City, MO
06.1990

Skills

  • Social Perceptiveness
  • Personnel Engagement
  • Social Media Content Writing
  • Photography and Videography
  • Brand Promotion
  • Digital Media
  • Social Media Monitoring
  • Social Media Engagement
  • Photo and Video Editing
  • Public Relations
  • Teamwork and Collaboration
  • Managing Complaints
  • Continuous Improvement Process

Current Social Media Projects

Walmart 5477 TikTok

First Post May 11, 2020

26.1K Followers

850.5K likes

Most viewed video 2.6 million


Walmart 5477 Facebook

First Post May 4, 2015

3,068 followers

I am the main contributor

Currently have a Social Champ Mentee for this store


Walmart 5477 Instagram

First Post April 1, 2019

513 Followers

682 Posts


Walmart Store 51 Facebook

I have been posting to this one since

December 4, 2021, I post from MLS to 2 stores

Currently have a Social Champ Mentee for this store


Spotlight Pages

Currently #7 on the Spotlight Leaderboard

741 Followers on Instagram

211 Followers on Facebook

1401 Followers on TikTok

6,210 subscribers on YouTube

(currently converting My YouTube account to Tessie_Spotlight)


Live Broadcasts

Streaming live weekly on Thursdays 5pm CST

on Facebook.


My frequent Editing Apps and what features I use

Videoleap - chromakey, masking, motion tracking, layering

Pixelcut - Cutting out backgrounds and layering

PicMonkey - Editing Photos, adding text, overlays, and backgrounds

VideoShop - Basic Splitting, Cutting, and Trimming videos

Magic Eraser - Detailed background removal on photos

MLS - Pro Audio - Sticker application -




Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Digital Coach

Walmart Store
12.2021 - Current

Digital Team Lead

Walmart
11.2020 - 12.2021

eCommerce Department Manager

Walmart Store
03.2018 - 11.2020

Entertainment Department Manager

Walmart Store
06.2015 - 03.2018

Entertainment Zone Merchandise Supervisor

Walmart Store 5477
03.2015 - 06.2015

Entertainment Department Manager

Walmart Store
03.2012 - 03.2015

Photo Lab Associate, Sales Associate

Walmart Store 5477
05.2011 - 03.2012

Hubbard, Digital Coach
08.2010 - 05.2011

Curves Personal Trainer

Walmart
01.2007 - 01.2012

Diner Waitress

Rosie’s
02.2004 - 03.2008

02.1992 - 08.1995

Dairy Queen Counter Help
01.1990 - 02.1991

Brandman University

Business Administration, Social Media Market Managing

Purdue University

Jefferson City High School

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Tessie Hubbard