Tessie Jones
Phenix City ,AL
Summary
Motivated and dependable Team Member Trainer with experience leading and developing team members in a fast paced environment. Skilled in customer service, training, and maintaining high operational standards. Seeking an opportunity to grow and advance while contributing strong work ethic and leadership abilities.
Overview
2
2
years of professional experience
Work History
Team Member Trainer
Tacala
10.2024 - 02.2026
- Trained new team members on food preparation, customer service, and company procedures
- demonstrated effective use of POS systems and culinary tools
- Monitored trainee performance and provided feedback to improve efficiency
- Ensured compliance with food safety and sanitation standards
- Assisted management with onboarding and coaching employees
- achieved high performance during busy shifts while modeling exemplary behavior
- enhanced operations in drive-thru, front counter, and kitchen
- Addressed customer concerns professionally to guarantee satisfaction
Crew Member
Pizzahut
06.2024 - 10.2024
- Handled consumer service
- Handled inquiries over the phone
- washed dishes
- prepared food.
Education
High School Diploma -
Central High School
Phenix City, AL05.2026
Skills
- Team Training & Onboarding
- Leadership & Mentoring
- Customer Service Excellence
- Communication (Verbal & Team-Based)
- Problem Solving & Conflict Resolution
- Time Management & Multitasking
- Ability to Work in Fast-Paced Environments
- Attention to Detail
- Cash Handling & POS Systems
- Food Safety & Sanitation Practices
- Adaptability & Quick Learning
- Reliability & Strong Work Ethic
Accomplishments
- Student of Month
- Skills USA Customer Service Finalist
Timeline
Team Member Trainer
Tacala
10.2024 - 02.2026
Crew Member
Pizzahut
06.2024 - 10.2024
High School Diploma -
Central High School