Courtney Lax
Hampton,GA
Summary
Team-oriented Employee Trainer with substantial background in training and development. Skilled at identifying training needs and creating customized training solutions for different learners and groups. Proven track record of developing and implementing successful training strategies, utilizing both traditional and digital methods. Strong interpersonal skills and dedicated to establishing positive relationships with employees and stakeholders. Collaborative trainer excited to utilize creativity and strong communication skills. Adept at creating innovative and engaging training materials with keen eye for lasting results. Excellent communication and problem-solving skills with good understanding of adult learning principles, assessment and evaluation. Reliable with relentless work ethic.
Overview
5
5
years of professional experience
Work History
Team Member Trainer
Target
Hampton, GA
01.2025 - Current
- Collaborated with managers to identify specific training needs for individual departments or teams.
- Reviewed training programs regularly and realigned strategies to meet changing needs.
- Supported and coached employees as part of successful training initiatives.
- Conducted regular evaluations of employee knowledge and skills, adjusting training strategies to close gaps.
- Facilitated cross-functional training sessions, encouraging collaboration between different departments and teams within the organization.
- Adapted training strategies to accommodate diverse learning styles, improving comprehension and retention.
- Provided coaching and mentoring to employees.
Warehouse Worker
Target
Hampton, GA
06.2024 - Current
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Assisted in receiving, stocking and distribution of merchandise.
- Drove forklifts, pallet jacks and other equipment to move materials.
Order Selector
Bdgc
Forest Park, GA
03.2022 - 06.2024
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
- Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
- Ensured proper inventory management through consistent communication with supervisors and warehouse team members.
- Improved overall customer satisfaction by consistently meeting order deadlines and maintaining high levels of accuracy.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Assisted in maintaining accurate inventory counts through regular cycle counting processes and reporting discrepancies when necessary.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Prepared and checked outbound shipments for accuracy.
Order Filler
Walmart
Fairburn, GA
01.2020 - 02.2022
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Verified proper labeling and identification on all orders before shipment.
- Scanned and verified UPC codes for all products to aid in identification.
- Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
- Assisted in reducing product damage through careful handling of items during the picking process.
- Demonstrated flexibility in adapting to various shifts and schedules while maintaining consistent performance standards throughout periods of increased workload demands or personnel shortages.
- Developed strong relationships with coworkers through effective teamwork, contributing to a positive work environment that fostered high productivity levels.
- Improved overall team efficiency with clear communication and collaboration between colleagues in the warehouse.
Education
St Phillips College
San Antonio, TXSkills
- Peer coaching
- Career development
- Group dynamics
- Soft skills training
- Training needs analysis
- Motivational techniques
- Onboarding programs
- E-learning development
- Workplace safety
- Train-the-trainer
- Knowledge transfer
- Compliance training
- Assessment creation
- Certification programs
- Training metrics
- Employee engagement
- Decision-making
- Training program development
- Attention to detail
- Job skill building
- Employee relations
- Leadership development
- Critical thinking
- Program monitoring and tracking
- Product development
- Strategic planning
- Quality assurance
- Needs assessment
- Labor relations
- Training material development
- Classroom expertise
- Employee surveying
- Clear communication
- Training video production
- Business needs analysis
- Adult learning theories
- Data entry
- Data organization
- Business administration
- Employee performance reviews
- Training method development
- Database management
- Human resources
- Corporate training programs
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Relationship building
- Team building
Timeline
Team Member Trainer
Target
01.2025 - Current
Warehouse Worker
Target
06.2024 - Current
Order Selector
Bdgc
03.2022 - 06.2024
Order Filler
Walmart
01.2020 - 02.2022
St Phillips College