DeLisa Gilmore
Florence
Summary
Proactive team member trainer known for critical thinking and effective communication. Expertise in training needs analysis and active listening. Ready to leverage skills to enhance onboarding processes and support team development.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member Trainer
Whataburger
12.2024 - Current
- Facilitated onboarding sessions for new hires, promoting engagement and retention.
- Assessed trainee performance through practical evaluations, ensuring skill competency.
- Supported team members in achieving compliance with health and safety standards.
- Delivered in-house training sessions to existing employees to roll out new processes, rules and technologies.
- Operated kitchen equipment efficiently to ensure timely meal preparation.
Student Assisstant
UNA Collier Library
08.2023 - 12.2024
- Assisted patrons with inquiries and research needs, enhancing user experience.
- Managed library resources and materials, ensuring organization and accessibility.
- Trained new student assistants on procedures and library systems, fostering team collaboration.
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
Education
Bachelor of Science - Nursing
University of North Alabama
Florence, AL05-2027
High School Diploma -
Alabama Connections Academy
Athens05-2023
Skills
- Peer coaching
- Career development
- Training needs analysis
- Group dynamics
- Active listening
- Customer service
- Critical thinking
Certification
BLS certified
Timeline
Team Member Trainer
Whataburger
12.2024 - Current
Student Assisstant
UNA Collier Library
08.2023 - 12.2024
Bachelor of Science - Nursing
University of North Alabama
High School Diploma -
Alabama Connections Academy