Joshua Price
Omaha,NE
Summary
Detail-oriented associate with 8 years of experience in customer service operations and a proven track record of effective leadership through independent business management. Currently pursuing a Bachelor's degree in Accounting, complemented by a strong foundation in budgeting and business analysis. Committed to leveraging expertise in organizational skills and problem-solving to drive efficiency and enhance customer satisfaction within the financial sector. Eager to contribute to dynamic teams that prioritize excellence and innovation in service delivery.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Financial Services Representative
Charles Schwab
Omaha, NE
06.2025 - Current
- Facilitated account openings and transactions, enhancing customer satisfaction through efficient service delivery.
- Collaborated with cross-functional teams to streamline processes, improving operational efficiency within the department.
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
Warehouse Associate
Amazon Warehouse
Omaha, NE
11.2024 - Current
- Maintained cleanliness and organization of work areas to promote a safe working environment.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Online Grocery Pickup Associate
Hy-Vee, Inc.
Omaha, NE
11.2024 - 06.2025
- Managed grocery shopping operations on the sales floor to ensure product availability.
- Provided comprehensive support for customer orders to ensure accurate and timely fulfillment.
- Addressed and resolved order discrepancies to support operational efficiency.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Logistics Associate
ECMD, Inc.
Summerville, SC
01.2024 - 10.2024
- Coordinated inbound and outbound shipments to optimize delivery schedules.
- Oversaw the safe loading and unloading of trucks, adhering to safety regulations and minimizing potential risks.
Aldi Associate
ALDI
Bellevue, NE
07.2021 - 01.2023
- Achieved efficient store operations by executing cashier tasks, optimizing inventory stocking through handheld devices, and facilitating product unloading from trucks. Maintained store cleanliness and operational standards through diligent cleaning practices.
- Enhanced customer experience through effective communication and problem resolution skills.
E-Commerce Associate
Baker's
Bellevue, NE
02.2021 - 07.2021
- Executed strategic problem-solving initiatives to enhance operational efficiency.
- Cultivated a positive team environment to drive performance and meet organizational goals.
- Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams.
- Provided assistance across departments to enhance operational efficiency and teamwork.
- Utilized strong communication skills to enhance team interactions and project outcomes.
- Optimized order fulfillment processes to enhance customer satisfaction.
Personal Shopper
Walmart
Bellevue, NE
12.2018 - 01.2021
- Fulfilled grocery orders throughout the day. Pushed cart around store and handpicked items efficiently. Delivered groceries to customer vehicles. Answered phone and assisted customers with issue resolution. Sorted and organized customer orders during downtime. Stocked grocery side of store when not busy. Managed multiple shifts independently and led department operations on days without management presence.
- Assisted customers in locating items, ensuring efficient and pleasant shopping experiences.
- Trained new personal shoppers on customer engagement techniques and product knowledge standards.
CSR - Customer Service Representative
Cornhusker Auto Wash
Bellevue, NE
08.2016 - 09.2018
- Oversaw customer account management to enhance client relationships.
- Assisted customers upon arrival, providing information and support as needed.
- Addressed and resolved customer issues to enhance satisfaction and loyalty.
- Scheduled and confirmed client appointments to enhance service delivery.
- Addressed inquiries and resolved issues promptly.
- Detailed Cars
Cashier
Kroger Stores
Bellevue, NE
04.2015 - 11.2017
- Ensured product availability by systematically stocking shelves to support customer needs.
- Managed cash transactions with precision and accountability.
- Addressed customer needs and concerns to ensure a positive service experience.
Education
Bachelor's degree - Accounting
University of Nebraska at Omaha
Omaha, NE03-2026
Associate - Business
Metropolitan Community College Area
Omaha, NE05-2022
Skills
- Foundational math skills
- Professional phone communication
- Customer engagement
- Three years in business management
- Strong organizational abilities
- Effective presentation skills
- Digital advertising expertise
Certification
- FINRA Series 7 – General Securities Representative (10/2025)
- FINRA Series 63 – Uniform Securities Agent State Law Examination (11/2025)
- FINRA Securities Industry Essentials (SIE) (09/2025)
Timeline
Financial Services Representative
Charles Schwab
06.2025 - Current
Warehouse Associate
Amazon Warehouse
11.2024 - Current
Online Grocery Pickup Associate
Hy-Vee, Inc.
11.2024 - 06.2025
Logistics Associate
ECMD, Inc.
01.2024 - 10.2024
Aldi Associate
ALDI
07.2021 - 01.2023
E-Commerce Associate
Baker's
02.2021 - 07.2021
Personal Shopper
Walmart
12.2018 - 01.2021
CSR - Customer Service Representative
Cornhusker Auto Wash
08.2016 - 09.2018
Cashier
Kroger Stores
04.2015 - 11.2017
Associate - Business
Metropolitan Community College Area
Bachelor's degree - Accounting
University of Nebraska at Omaha
Additional Information
I also ran a Dog Waste Business in Omaha, NE. It was something that started out as me cleaning a neighbor's yard, then quickly expanded to cleaning multiple houses in my neighborhood. After that I created my own advertisement and branched out to multiple neighborhoods, serving the entire Omaha metro area. I started this side business in 2017 and shut it down in 2023. Due to me running everything on my own, I have developed great sales, money management, and customer service skills.