TESTINA D. DARKO
Lawrenceville,GA
Summary
Team-minded Production Coordinator with expertise in production planning, scheduling and collaboration with staff. Accomplished in preparing for production jobs by reviewing work order information, maintaining current inventory stock and scheduling production work according to project scope. Personable communicator with focus on working with various personality types effectively.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Production Coordinator / Team Leader
Boeing
05.2024 - Current
- Support tool control operations by issuing, receiving, and tracking production tools through the tool crib in accordance with established procedures.
- Coordinate with Calibration Technicians to collect tools due for calibration, route assets to metrology, and return calibrated tools to production to support test and manufacturing schedules.
- Work closely with managers, PTR partners, and Manufacturing Technicians to resolve tool-related concerns, ensure tool availability, and maintain compliance with calibration and documentation requirements.
Production Coordinator
Alcon Laboratories
03.2017 - 04.2024
- Coordinated daily production activities to meet quality, schedule, and compliance requirements in a regulated manufacturing environment.
- Supported documentation accuracy, training records, and process adherence while collaborating with engineering, logistics, and quality teams.
- Tracked performance metrics, communicated cross-shift updates, and supported continuous improvement initiatives to reduce downtime.
Production Technician
Alcon Laboratories
05.2015 - 03.2017
- Operated production and inspection equipment using calibrated measurement tools while performing in-process quality checks.
- Executed equipment setup, lot changes, cleaning, and basic troubleshooting while coordinating downtime for maintenance activities.
- Supported equipment validations and corrective actions while documenting results in SAP and MES systems.
Financial Services Representative
SunTrust Bank
01.2013 - 01.2017
- Processed high-accuracy transactions and documentation while adhering to regulatory and procedural requirements.
- Coordinated customer requests, resolved issues, and escalated discrepancies following established guidelines.
- Maintained organized records and supported daily operations through effective prioritization.
Election Clerk
Gwinnett County Board of Elections
09.2012 - 11.2012
- Processed applications and verified documentation while maintaining accurate records.
- Assisted with equipment reconciliation, ballot inventory control, and data accuracy.
- Coordinated with team members to support high-volume election operations.
Assistant Branch Manager / Branch Manager / Client Service Representative
JPMorgan Chase Bank
01.1996 - 01.2011
- Supported operational compliance, audit readiness, and documentation accuracy across multiple branch environments.
- Coordinated staff schedules, workflow priorities, and training to meet operational standards.
- Managed data accuracy, equipment oversight, and issue resolution in regulated environments.
Education
High School Diploma -
St. Stephen High School
05-1991
Skills
- Test & Production Support
- Tool Control & Calibration Coordination
- Equipment & Asset Tracking
- Documentation & Compliance
- Data Entry & Accuracy (SAP, MES)
- Cross-Functional Collaboration
- Schedule & Priority Management
- Continuous Improvement (Lean, 5S)
- Microsoft Word, Excel, Outlook
Certification
- Toric Certification – 2018-05
- JPMorgan Chase Branch Management Training Program – 2004
Timeline
Production Coordinator / Team Leader
Boeing
05.2024 - Current
Production Coordinator
Alcon Laboratories
03.2017 - 04.2024
Production Technician
Alcon Laboratories
05.2015 - 03.2017
Financial Services Representative
SunTrust Bank
01.2013 - 01.2017
Election Clerk
Gwinnett County Board of Elections
09.2012 - 11.2012
Assistant Branch Manager / Branch Manager / Client Service Representative
JPMorgan Chase Bank
01.1996 - 01.2011
High School Diploma -
St. Stephen High School
AWARDS & RECOGNITION
Multiple Service Star & Service Excellence Awards – JPMorgan Chase