Tetiana Arkhypenko
Orlando,FL
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
4
4
years of professional experience
Work History
Product Specialist
Lexus Of Winter Park
Winter Park, Florida
03.2023 - 01.2026
- Provided positive first impressions to welcome existing, new, and potential customers.
- Delivered exceptional product knowledge and customer service, enhancing customer satisfaction and loyalty through effective communication.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Server
P. F. Chang's
06.2022 - 09.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
School #11
Odesa, Ukraine Skills
- Positive Customer Engagement
- Brand and Product Knowledge
- Product Demonstrations and Presentations
- Sales Activities
- Quota achievement
- Customer needs assessment
- Client communication
- Exceptional customer satisfaction
- Service excellence
- Suggestive selling
- Sales techniques
- Organizational Skills
Languages
- Ukrainian
- Russian
Timeline
Product Specialist
Lexus Of Winter Park
03.2023 - 01.2026
Server
P. F. Chang's
06.2022 - 09.2022
School #11