Reading motivation literature
Tetiana Artamonova
Customer Service Representative
Franklin Park,IL
Summary
Personal profile statement Sociable, friendly, responsible, hard-working and sincere. Ready for self-improvement. Do not have any bad habits. Lead a healthy lifestyle. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
13
13
years of professional experience
16
16
years of post-secondary education
3
3
Languages
Work History
Customer service representative
United Tires LLC
01.2017 - 09.2022
- Communicated with more than 50+ customer per day, giving detailed personalized, friendly, and polite service to ensure customer retention and satisfaction
- Collected source data such as customer names, addresses, phone numbers, credit card information and enter data into various customer service software.
English tutor
01.2013 - 01.2020
Education
High School Diploma -
School #11
Ternopil 09.2001 - 05.2012
Master of Arts - Translator
Ternopil National Pedagogical University
Ternopil 05.2012 - 05.2017
Skills
Advanced computer user
Interests
Travelling
Sport
Timeline
Customer service representative
United Tires LLC
01.2017 - 09.2022
English tutor
01.2013 - 01.2020
Master of Arts - Translator
Ternopil National Pedagogical University
05.2012 - 05.2017
High School Diploma -
School #11
09.2001 - 05.2012