Reading motivation literature
Tetiana Artamonova
Customer Service Representative
Franklin Park,IL
Summary
Personal profile statement Sociable, friendly, responsible, hard-working and sincere. Ready for self-improvement. Do not have any bad habits. Lead a healthy lifestyle. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
13
13
years of professional experience
16
16
years of post-secondary education
3
3
Languages
Work History
Customer service representative
United Tires LLC
01.2017 - 09.2022
- Communicated with more than 50+ customer per day, giving detailed personalized, friendly, and polite service to ensure customer retention and satisfaction
- Collected source data such as customer names, addresses, phone numbers, credit card information and enter data into various customer service software.
English tutor
01.2013 - 01.2020
Education
High School Diploma -
School #11
Ternopil 09.2001 - 05.2012
Master of Arts - Translator
Ternopil National Pedagogical University
Ternopil 05.2012 - 05.2017
Skills
Advanced computer user
Work experience with Magento, eBay, Amazon, FedEx
Excellent at teamwork
Good communication skills with customers
Patient and respectful
Interests
Travelling
Sport
Timeline
Customer service representative
United Tires LLC
01.2017 - 09.2022
English tutor
01.2013 - 01.2020
Master of Arts - Translator
Ternopil National Pedagogical University
05.2012 - 05.2017
High School Diploma -
School #11
09.2001 - 05.2012