TETIANA CHERNETSKIYA
Brooklyn,NY
Summary
Medical Biller & Assistant Team Leader with 5+ years of experience in private practice revenue cycle management. Expert in insurance verification, prior authorizations, denial resolution, and patient billing, with a strong record of improving cash flow through accurate claims and proactive follow-up. Highly detail-oriented, compliance-driven, and multilingual in English, Ukrainian, and Russian.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Biller /Assistant Team Leader
Complete Express Medical PC
01.2019 - Current
- Lead New York office operations as Team Leader (since December 2025), overseeing daily workflows and staff productivity
- Manage full revenue cycle billing, from insurance eligibility verification through final payment
- Verify patient benefits, deductibles, and coordination of benefits with commercial and government payers
- Submit, track, and follow up on claims; resolve denials and underpayments through appeals and payer negotiations
- Post insurance payments and reconcile accounts to ensure billing accuracy
- Communicate with patients regarding billing inquiries and insurance issues
- Upload, maintain, and process medical records requests for payer audits and reviews
- Ensure compliance with billing regulations through regular audits and quality control
- Collaborate with providers to confirm complete and accurate documentation for billing
- Train and mentor junior staff, develop training materials, and lead workflow improvement initiatives
- Collect payments from patients, and apply funds to accounts accurately
- Manage team workload and performance to meet billing and reimbursement targets
DME Biller / Medical Supply Assistant
Silver Pharmacy
06.2016 - 06.2018
- Performed insurance verification and obtained prior authorizations for DME services
- Billed medical supplies using Cortex, ensuring timely and accurate reimbursement
- Assisted patients with orthopedic supports and medical equipment selection
- Coordinated deliveries and maintained positive patient relationships
Education
Certificate -
AAPC Medical Billing & Coding
OnlineCertified Nurse Assistant - undefined
Next Step Institute of Health & Learning
ESL Coursework - undefined
Kingsborough Community College
Skills
- Full-Cycle Medical Billing (Private Practice)
- Medical claims submission
- Insurance Verification & COB
- Prior Authorizations & Referrals
- Denial Management & Appeals
- Payment Posting & Patient Statements
- Office Operations & Team Leadership
- Software: ClaimMD, Cortex, Payspan, MS Excel
- HIPAA & Compliance
Certification
HIPAA, OSHA, Infection Control, Fire Safety, HIV Confidentiality, CPR & AED
LANGUAGES
English | Ukrainian | Russian
Timeline
Medical Biller /Assistant Team Leader
Complete Express Medical PC
01.2019 - Current
DME Biller / Medical Supply Assistant
Silver Pharmacy
06.2016 - 06.2018
Certified Nurse Assistant - undefined
Next Step Institute of Health & Learning
ESL Coursework - undefined
Kingsborough Community College
Certificate -
AAPC Medical Billing & Coding