Tetteh Adusu
Medford,MA
Summary
Operations associate with extensive experience in logistics management, excelling in task prioritization and time management. Demonstrated success in managing complex operational responsibilities within fast-paced environments. Ready to apply skills in overseeing diverse operational duties in a new role.
Overview
9
9
years of professional experience
Work History
Retail Operations Associate
Dicks Sporting Goods Distribution Center
Medford, MA
06.2023 - Current
- Assisted in coordinating daily store operations and inventory management.
- Maintained store merchandise presentation to enhance customer experience.
- Collaborated with team members to ensure smooth stock replenishment.
- Handled customer inquiries and resolved issues promptly and professionally.
- Monitored stock levels and reported discrepancies to management regularly.
- Supported loss prevention efforts by adhering to security protocols diligently.
Overnight Inbound Associate
Target
Somerville, MA
03.2019 - 06.2023
- Maintained stock levels and organized merchandise on sales floor.
- Collaborated with team members to ensure smooth operations during peak hours.
- Ensured cleanliness and organization of work areas throughout the shift.
- Verified accuracy of incoming shipments against purchase orders.
- Ensured all shipments were loaded properly onto delivery trucks.
- Identified damaged goods upon receipt and reported them accordingly.
Cashier
7 11
Cambridge, MA
02.2016 - 03.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained inventory levels by restocking shelves and organizing products.
- Assisted customers with product inquiries and provided exceptional service.
- Handled cash, credit, and electronic payments accurately during shifts.
- Ensured cleanliness and organization of the checkout area and surrounding spaces.
- Implemented promotional displays to enhance customer engagement and sales.
- Collaborated with team members to improve store operations and workflow efficiency.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
Pope John Senior High School
Ghana08-2002
Skills
- Inventory management and stock replenishment
- Point-of-sale systems
- Loss prevention strategies
- Visual merchandising
- Customer service excellence
- Team collaboration
- Problem solving
- Time management
- Operational efficiency
- Safety procedures
Timeline
Retail Operations Associate
Dicks Sporting Goods Distribution Center
06.2023 - Current
Overnight Inbound Associate
Target
03.2019 - 06.2023
Cashier
7 11
02.2016 - 03.2019
High School Diploma -
Pope John Senior High School
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