Teuta Spahiu
Centerville,Va
Summary
Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Teller
M&T Bank
01.2023 - Current
- Notary
- Processed daily client transactions, including deposits, withdrawals, money transfers, loan payments, and selling cashier's checks. Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Meal Planner
Gate Gourmet
01.2021 - 01.2022
- Meal Planner for flights at Dulles airport
- Managing, catering, and coordinating flights to ensure all flights have meals available for passengers .
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Prioritized schedules to meet project goals and overall customer satisfaction.
Manager
Skyhawk Limousine
04.2014 - 01.2019
- Managed dispatchers and drivers follow up with clients email managing complaints.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Dispatcher
Prestige Handyman LLC
- Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment
- Skills used reception, dispatching, attention to detail, answering phones.
Cashier, Costumer service
Food Lion
01.2003 - 11.2004
Education
Associate of Arts - Business Administration
Northern Virginia Community College
Annandale, VA05.2010
High School Diploma -
Centerville High School
Centerville, IA06.2008
Skills
- Teamwork
- Night and Safe Deposit Procedures
- Financial Controls
- Credit and Collections
- Product and Service Understanding
- Inventory Management
- ATM Servicing
- Teller Support
Certification
Notary Public
- Licensed Notary Public - Exp: Jan 2025
Languages
Albanian
Native or Bilingual
Timeline
Teller
M&T Bank
01.2023 - Current
Meal Planner
Gate Gourmet
01.2021 - 01.2022
Manager
Skyhawk Limousine
04.2014 - 01.2019
Cashier, Costumer service
Food Lion
01.2003 - 11.2004
Dispatcher
Prestige Handyman LLC
Associate of Arts - Business Administration
Northern Virginia Community College
High School Diploma -
Centerville High School
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