Summary
Overview
Work History
Education
Skills
Timeline
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Teva Lowy

Las Vegas,NV

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

28
28
years of professional experience

Work History

Service Valet

Germaines Luau
Honolulu, Hawaii
09.2018 - 10.2023
  • Validated customer information, such as name and phone number, to ensure accuracy in records.
  • Ensured that the valet area was clean and free of debris at all times.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Greeted guests and answered questions about valet service, directions and local attractions.
  • Greeted customers and took car keys to park vehicles in available spots.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Returned guests' vehicles while following safe driving practices and obeying traffic laws.
  • Coordinated team of valets handling car parking needs for regular guests and special event parking.

Construction Worker

Ocean View Builders
Honolulu, HI
12.2011 - 02.2016
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Scheduled repair and maintenance of machines, tools and equipment to support continuous production operations.
  • Inspected facilities to determine problems and schedule necessary maintenance.
  • Completed carpentry work and installed crown molding and wood flooring to meet customer preferences.
  • Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
  • Used laser measuring tools to calculate lengths, widths, and heights.
  • Notified supervisors of faulty operations and defective materials to improve production.

Security Officer

Akal Security Inc.
Honolulu, HI
06.2009 - 07.2014
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Guarded restricted areas to prevent unauthorized entry.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Monitored premises and recorded activity in daily officer reports.
  • Completed incident reports to record security or loss prevention incidents.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Reported safety hazards for remediation response.

Construction Supervisor

McCabe Construction
Honolulu, HI
02.2009 - 10.2011
  • Inspected daily construction to determine project progress, contract compliance and safety.
  • Supervised crew to facilitate top quality and achievement of project milestones.
  • Mentored field personnel in executing tasks to complete projects on time and under budget.
  • Tracked material usage and contractor hours to align projects with budgets.
  • Supported senior leadership by authoring field safety manual.
  • Mitigated risk, coordinating plans and specifications to ensure safety and OSHA compliance.
  • Sustained safety protocol, ensuring proper, cost-effective and safe handling and usage of equipment and materials.
  • Confirmed project compliance, reviewing contractor scope, materials and pricing take-off for competitive bidding with zero lost time accidents.
  • Created weekly schedules and daily workflows to support adequate project coverage.

Asbestos Inspector

Hawaii Labor Union
Honolulu, HI
01.2006 - 10.2008
  • Coordinated with contractors regarding removal of ACMs from buildings.
  • Monitored air quality during abatement projects using specialized equipment to detect airborne particles.
  • Inspected building components to locate asbestos containing materials.
  • Performed post-abatement clearance tests to verify that levels of airborne fibers are below regulatory limits.
  • Inspected job sites prior to commencement of work to identify areas where hazardous material may be present or disturbed during renovation or demolition activities.
  • Documented findings of inspections and sample results in reports.

Ramp Agent Supervisor

Hawaiian Airlines, Inc.
Honolulu, HI
10.1995 - 04.2005
  • Provided oversight and supervision of ramp agent staff, ensuring that all safety protocols were followed.
  • Enforced safety regulations when operating motor vehicles around the airfield.
  • Performed pre-flight inspections on equipment used by ramp agents prior to use each shift.
  • Identified areas needing improvement within the department and implemented corrective actions accordingly.
  • Trained personnel on proper techniques for loading and unloading cargo safely without damage to property or personnel.
  • Inspected documents such as manifests, waybills, and shipping orders, ensuring accuracy of information provided.

Education

High School Diploma -

Saint Louis School
Honolulu, HI
06-1995

Skills

  • Strong Work Ethic
  • Professional Appearance
  • Reliability and punctuality
  • Problem-Solving
  • Multitasking and Organization
  • Customer Service
  • Time Management
  • Flexible Schedule

Timeline

Service Valet

Germaines Luau
09.2018 - 10.2023

Construction Worker

Ocean View Builders
12.2011 - 02.2016

Security Officer

Akal Security Inc.
06.2009 - 07.2014

Construction Supervisor

McCabe Construction
02.2009 - 10.2011

Asbestos Inspector

Hawaii Labor Union
01.2006 - 10.2008

Ramp Agent Supervisor

Hawaiian Airlines, Inc.
10.1995 - 04.2005

High School Diploma -

Saint Louis School

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Teva Lowy