Tevin Ha
Green Bay,WI
Summary
I am a Hardworking Manager who drives to have the best team possible with teaching and helping my team to strive for exellence. Organized and patient individual polished in handling customer complaints and resolving them before it becomes to hard. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. I also have a lot of leadership skills due to my apprenticeship.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bouncing Manager
Black Saddle Tavern & Oasis
Green Bay, WI
10.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Leading my team to provide the best guest experience.
Sales Associate
Buckle
Green Bay, WI
04.2023 - 12.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Processed transactions using a point-of-sale system.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Tracked sales performance metrics to identify trends in the market place.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Assembly Line Worker
Ariensco
Brillion, WI
08.2021 - 06.2023
- I was a youth apprentice which was learning about assembly along with leading a team.
- I also went through the interview process with my teacher and sat in on a couple interviews. My teacher taught me what to look for in a worker and what not to look for in a worker.
- Assembled components of a variety of products, adhering to production specifications.
- Monitored assembly line operations and identified any issues or problems that arose.
- Inspected finished products for quality assurance purposes.
- Operated machinery such as drills, saws and presses to assemble parts.
- Collaborated with other departments to ensure smooth production process flow.
- Provided training and guidance to new employees on proper assembly techniques.
- Monitored inventory levels and informed management when additional supplies were needed.
- Reported any safety hazards or defective parts encountered during assembly operations.
- Worked quickly and efficiently while maintaining high standards of quality control.
Kwik Trip
Cashiers
Green Bay, WI
07.2022 - 03.2023
- Took payments via credit and debit cards and handled sensitive information with professionalism and discretion.
- Asked open-ended questions to best understand client needs and determine best travel offerings.
- Established base of loyal clientele due to excellent listening and research skills and keen understanding of travel budgets.
Education
Some College (No Degree) - Electrical Engineering
Northeast Wisconsin Technical College
Green Bay, WISkills
- Contract Preparation
- Upselling
- Product Sales
- Retail loss prevention
- Sales Development
- Customer Needs Assessment
- Order Processing
- Cash Register Operation
- Retail Store Operations
- Time Management
- Multi-tasking strength
- Cash Handling
- Meeting deadlines
- Stocking and Receiving
- Conflict Resolution
- Teamwork and Collaboration
- B2B sales and customer service
- Sales Strategies
- Self-Checkout Assistance
- Sales Training
- Positive and professional
- Guest Relations
- Client Service
- Product Promotions
- Outgoing Personality
- Fitting room maintenance
- Inventory Tracking
- Merchandise Display
- Retail merchandising expertise
- Fraud Detection
- Customer Service
- Money Handling
- Strategic Planning
- Cash Handling Accuracy
Accomplishments
- I've had a few accomplishments in life which include graduating highschool and moving into college.
- I also have completed a youth apprenticeship which has helped my learn a lot through my work experience.
Affiliations
- I love sports which includes watching and playing. I also love spending time with my family which include hanging out and and doing activities with them. Im also a huge dog person i have 2 dogs that I love to take on walks and play with.
Certification
- No certification
- Drivers license
Languages
English
Professional
Timeline
Bouncing Manager
Black Saddle Tavern & Oasis
10.2023 - Current
Sales Associate
Buckle
04.2023 - 12.2023
Kwik Trip
Cashiers
07.2022 - 03.2023
Assembly Line Worker
Ariensco
08.2021 - 06.2023
Some College (No Degree) - Electrical Engineering
Northeast Wisconsin Technical College
References
References available upon request.
Education and Training
High school diploma, Manager training, Some college