Provides care to patients in a manner that promotes safety, comfort, and the therapeutic environment
Assists patients with activities of daily living; attends to patient behavioral problems and provides assistance in crisis intervention, as needed
Works with members of a multi-disciplinary team in leading milieu activities such as current events groups, community meetings, goals groups, fitness groups, activities of daily living groups, and/or recreational activities, as appropriate to the specified patient population
Charts patient observations, following prescribed procedures and standards
Participate in the development and implementation of patient treatment programs
Maintains confidentiality of patient records
Transport patients to and from appointments, clinics, laboratories, and/or treatments, as and when appropriate
May perform initial patient evaluations to determine treatment priorities; may take vital signs, weights, and urine, stool, and sputum specimens
Attends and participates in group sessions, in-service education, and staff meetings
Maintains established institutional policies and procedures, objectives, quality assurance program, and safety, environmental and infection control standards
Enhances professional growth and development through participation in educational programs, current literature, in service meetings and workshops
May provide liaison with patients, families of patients, or external facilities and agencies
Performs miscellaneous job-related duties as assigned
Nationally Certified Pharmacy Technician
John Hopkins Bayview Medical Center
Baltimore, MD
04.2024 - 08.2024
Contributed to team success by training new pharmacy technicians on company policies, procedures, and best practices.
Reduced medication errors through consistent attention to detail and adherence to established protocols.
Aided in medication therapy reviews by collecting and organizing patient data on drug usage patterns.
Maintained a clean and safe pharmacy environment through regular cleaning of work areas and equipment, adhering to safety guidelines.
Supported customer needs by processing insurance claims quickly and accurately, reducing wait times and increasing satisfaction.
Streamlined communication between pharmacists and patients by effectively managing phone calls and addressing inquiries.
Enhanced pharmacy operations by maintaining up-to-date knowledge of medication availability and proper dosing instructions.
Informed patients about potential drug interactions, leading to increased awareness of risks associated with certain medications combinations.
Mental Health Technician
Dover Behavioral Health System
Dover, DE
04.2018 - 08.2020
Provides care to patients in a manner that promotes safety, comfort, and the therapeutic environment
Assists patients with activities of daily living; attends to patient behavioral problems and provides assistance in crisis intervention, as needed
Works with members of a multi-disciplinary team in leading milieu activities such as current events groups, community meetings, goals groups, fitness groups, activities of daily living groups, and/or recreational activities, as appropriate to the specified patient population
Charts patient observations, following prescribed procedures and standards
Participate in the development and implementation of patient treatment programs
Maintains confidentiality of patient records
Transport patients to and from appointments, clinics, laboratories, and/or treatments, as and when appropriate
May perform initial patient evaluations to determine treatment priorities; may take vital signs, weights, and urine, stool, and sputum specimens
Attends and participates in group sessions, in-service education, and staff meetings
Maintains established institutional policies and procedures, objectives, quality assurance program, and safety, environmental and infection control standards
Enhances professional growth and development through participation in educational programs, current literature, in service meetings and workshops
May provide liaison with patients, families of patients, or external facilities and agencies
Performs miscellaneous job-related duties as assigned
Engagement and Opportunity Specialist
CHILDFIRST SERVICES
Philadelphia, PA
02.2018 - 03.2019
Manage office, send emails, faxes, file paperwork
Manage youth activities and community outings
Daily communications with case managers, lawyers, doctors and school administrations
Responsible for setting appointments for residents, and attending meetings
MS Office, Word, Power Point, Excel, creating company documents and files
Answer phones, assist director with all paperwork and scheduled appointments
Independent Life Skills and training for residents
Keeping accurate records, maintaining files and paperwork
Multitask daily cooking, cleaning, and running office while working with trouble youth ages 13-17 years of age
Ensure records are in compliance with federal/state/local regulations
Give clients medication
Completing daily diabetic logs
Flight Attendant
American Airlines
Philadelphia, PA
10.2016 - 04.2018
Ensure the safety and the comfort of passengers while providing excellent customer service
Participate in preflight briefings and in-flight responsibilities
Provide assistance lifting and stowing luggage
Demonstrate the use of safety and emergency equipment and ensure safety requirements are met
Prepare, serve and sell beverages
Answer passenger's questions and provide assistance when necessary, particularly those with special needs
Administer and coordinate emergency procedures or provide emergency care as needed
Respond to and provide clear and accurate directions (verbally or non - verbally) to passengers in the event of an emergency
Childcare Worker
Board of Child Care
Denton, MD
01.2014 - 11.2017
Supervise youth in an inclusive manner, ensuring their safety and access to learning activities
Provide learning experiences that challenge and enables youth to grow in confidence and independence within a stimulating environment
Nurtures positive relationships with youth ensuring their emotional well-being and and promoting their confidence and self- esteem
Ensures that every effort is made to maintain the youths dignity and self respect
Narrative Documentation notes of youths actions
Psychiatric Rehabilitation Direct Care Worker
COMMUNITY BEHAVIORAL HEALTH
Salisbury, MD
03.2016 - 10.2017
Provided outreach services to Health Center patients and community of daily basis
Reinforce patient plan of care by making sure that patients were aware of scheduled appointment and treatment plans
Transported patient to and from doctor appointments and treatment plan meetings
Assist patients with obtaining the proper health care and making use of community resources
Screen patients for adhd
Record and data entry
Security Guard
Securities Jobs
Hurlock, MD
01.2013 - 01.2015
Approach incidents in a calm, professional manner to uncover and prevent theft
Request medical or law enforcement assistance as needed
Patrolled manufacturing and packaging areas to deter theft
Inspected employees leaving premises and searching bags
Gather surveillance footage, employee statements, and relevant documentation to support criminal proceedings against violators
Confront thieves, recover merchandise and assist law enforcement or investigators
Respond to onsite medical incidents and coordinated with emergency personal
Internship under Rehabilitation Therapist
Dorchester General
Cambridge, MD
01.2011 - 01.2012
Assisted facilitation of family and group sessions
Engaged in group activities with patients
Enter patients data in daily activity log using Microsoft word and excel
Worked with key staff members during the intake of admissions
Administrative Assistant
Molock Bail Bonds
Hurlock, MD
01.2007 - 01.2010
Customer service
Organization and administration
Established and maintained a filing system consisting of spreadsheets of daily and weekly reports
Telephone screening of potential clients
Writing bail bonds
Process orders, forms, and application
Route calls to appropriate resources
Document all call information according to standard operating procedures
Recognize, document, and alert the management team of trends in customer calls
Complete call logs and reports
Other duties as assigned
Education
Bachelors of Science - Rehabilitation Psychology
University of Maryland Eastern Shore
Princess Anne, MD
01.2014
Diploma -
North Dorchester High School
Hurlock, MD
05.2010
Skills
Crisis Intervention
Case Management
Individual / Group Counseling
Behavioral Health
Content creation
Group Therapy
Data collection
Manufacturing
Supervising experience
Social work
Documentation review
Certification
CPR/First Aid, Present
Therapeutic Crisis Intervention, Present
CMT, Present
Residential Childcare and Youth Professional, Present
Security Guard, Present
Handle with care instructor, 04/01/22 to Present
RBT Certification, Present
Driver's License, Present
Certified Recovery Specialist, Present
Groups
Ready by 21 board member, Present
Thrive@25 housing Committee, Present
Personal Information
Work Permit: Authorized to work in the US for any employer
Mental Health Technician at Circles Of Care Psychiatric Residential FacilityMental Health Technician at Circles Of Care Psychiatric Residential Facility