Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tevin Martinez

Saint Peters,MO

Summary

Authorized to work in the US for any employer Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

6
6
years of professional experience

Work History

Amazon Warehouse Associate

Amazon.com
07.2020 - 08.2020
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel

McDonalds Crew Member

McDonald's
09.2018 - 01.2020
  • Worked well with teammates and accepted coaching from management team.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Factory Worker

Universal galvanizing
09.2018 - 12.2018
  • Carefully packaged finished products and prepared for shipment.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Unloaded and loaded items from conveyors, machines, and conveyances.

Pizza Cook

Pizza Hut
10.2016 - 02.2018
  • Monitored and maintained clean working areas and cooking surfaces.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.

CNA - Certified Nursing Assistant

Reliable Home Care
05.2016 - 08.2016
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Dishwasher

Olive Garden
05.2014 - 09.2014
  • Followed supervisor instructions to complete tasks on time.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Education

High school diploma -

Liberty Christian Academy

Skills

  • Customer Service
  • Assembly
  • Packaging
  • Material Handling
  • Quality Control
  • Occupational Health and Safety
  • Patient Positioning Understanding
  • Order Fulfillment

Timeline

Amazon Warehouse Associate

Amazon.com
07.2020 - 08.2020

McDonalds Crew Member

McDonald's
09.2018 - 01.2020

Factory Worker

Universal galvanizing
09.2018 - 12.2018

Pizza Cook

Pizza Hut
10.2016 - 02.2018

CNA - Certified Nursing Assistant

Reliable Home Care
05.2016 - 08.2016

Dishwasher

Olive Garden
05.2014 - 09.2014

High school diploma -

Liberty Christian Academy

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Tevin Martinez