Tevin McDonald
Rockford,IL
Summary
Process engineering professional with hands-on experience in optimizing workflows and ensuring efficient operations. Strong focus on team collaboration and achieving operational excellence while adapting to changing expectations. Proficient in troubleshooting, process control, and quality assurance. Reliable and results-driven, consistently enhancing productivity and efficiency.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Process Technician
CHS
Rochelle, IL
06.2025 - Current
- Conducted thorough inspections to ensure compliance with safety standards. equipment, record operating parameters of key process points and make accurate machinery and equipment adjustments to ensure specifications and production targets are met.
- Ensure effective QA policies and procedures, complete required sampling and testing of process streams.
- Successfully complete ongoing and supplemental training.
- Monitor, maintain and care for all company issued tools.
- Conduct preventative maintenance tasks.
- Comply with and implement all regulations and requirements, including completion of necessary skill block testing.
- Promote a strong, professional, safety culture environment and follow all safety policies and procedures. Identify and communicate workplace hazards support plant operations.
FG Assistant Operator
International Paper
Rockford, IL
05.2023 - 12.2024
- Resolved technical issues during machine operation to maintain seamless workflow and minimize downtime.
- Monitored material usage for inventory management to reduce waste and prevent stock shortages.
- Inspect and package finished products to consistently meet quality specifications and inspection criteria
- Learned new machinery and techniques to address changing production demands.
- Assist with inventory management, accurately monitoring material usage to minimize waste or stock shortages
- Operated machinery to ensure efficient production and maintained safety protocols.
MACHINE OPERATOR
RING Container Technologies
Rockford, IL
04.2021 - 04.2023
- Set up injection mold operations to precise specifications, ensuring optimal performance and quality
- Conducted quality checks with measurement tools and hands-on techniques to maintain product standards
- Operate manual and automation machinery.
- Utilized hand tools and safety equipment to perform mechanical repairs and adjust machinery
- Perform quality checks using measurement tools and hands-on techniques
MACHINE OPERATOR
TH Foods Inc.
Loves Park, IL
08.2018 - 02.2021
- Utilized handheld tools to calculate parameters for manufacturing components and parts, ensuring precision in production.
- Adjusted guides and holding devices to minimize errors from misalignment or product movement, enhancing operational accuracy.
- Interpret blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste
- Utilized appropriate tooling fixtures to ensure precise setups in manufacturing processes to revise setups on calibrated test strands
- Managed machine operation to identify defects or malfunctions, implementing adjustments.
CUSTOMER SERVICE REPRESENTATIVE
Alorica Inc.
Rockford, IL
04.2014 - 08.2018
- Informed customers about billing procedures, processed payments, and assisted with payment option setup to enhance customer understanding
- Documented customer conversations to track requests, problems, and solutions for improved service resolution
- Evaluate customer account information to assess current issues and determine potential solutions
- Handled difficult customer situations to maintain a positive experience, maintaining a calm, friendly demeanor
- Answer customer questions and address concerns, resulting reduction in complaint calls.
COOK
KFC
Rockford, IL
02.2009 - 02.2014
- Sanitized food preparation areas, grills, and equipment to eliminate cross-contamination risks
- Enforce proper sanitation practices to prevent spoiling or contamination of foods
- Enforced sanitation practices to ensure food safety and prevent spoilage
- Regulated oven, broiler, and roaster operations to maintain optimal cooking temperatures.
Education
Some College (No Degree) - General Studies
Rock Valley College
Rockford, IL10-2013
High School Diploma -
Guilford High School
Rockford, IL05-2010
Skills
- Manufacturing operations
- Process analysis
- Equipment troubleshooting
- Preventive maintenance
- Quality assurance
- Safety compliance
- Chemical handling
- Operational efficiency
- Process flows
- Team collaboration
- Effective communication
- Work ethic
Certification
- State of Illinois Department of Agriculture - Bureau of Agriculture Products Inspection (Trained and competent attendant of Anhydrous Ammonia)
- Certified in operating all listed mobile equipment - Front-end loader, skid steer loader, forklift, skyjack, and pallet Jack.
Timeline
Process Technician
CHS
06.2025 - Current
FG Assistant Operator
International Paper
05.2023 - 12.2024
MACHINE OPERATOR
RING Container Technologies
04.2021 - 04.2023
MACHINE OPERATOR
TH Foods Inc.
08.2018 - 02.2021
CUSTOMER SERVICE REPRESENTATIVE
Alorica Inc.
04.2014 - 08.2018
COOK
KFC
02.2009 - 02.2014
High School Diploma -
Guilford High School
Some College (No Degree) - General Studies
Rock Valley College