TEVIN SMART
Lexington,Mississippi
Summary
Self-motivated development professional well-versed in individual, corporate, and foundation fundraising techniques. Excellent track record of managing donor relationships and identifying new partnerships to increase fundraising support. Professional seeking a challenging career to use technical skills and educational knowledge to bolster the contributions of an innovative information technology team.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Student Caller ( Fundraising )
University Of Southern Mississippi
08.2022 - 03.2023
- Updated alumni information and keyed all contact details into the database, maintaining high levels of accuracy and efficiency.
- Sharing information about events and campus updates.
- Educating on the importance of supporting Southern Miss and asking alumni and friends of the institution for financial support to the Southern Miss Fund, or another area of the university.
- Provide prospects with current campus information and respond to questions
- Record and document feedback and information obtained through each call so USM Foundation staff can maintain accurate records and manage relationships appropriately
- Maintain confidentiality of prospect/donor records and all other requirements of Payment Card Industry (PCI) compliance.
Education
Bachelor of Science - Information Technology ( Networking )
University of Sothern Mississippi
Hattiesburg, MSAssociate of Applied Science - Computer Networking Technology
Hinds Community College
Raymond, MSAssociate of Applied Science - Computer Programming Technology
Hinds Community College
Raymond, MSSkills
- Call center experience
- Excellent phone communication skills
- Organized and able to multitask while on the phone
- Result-driven to accomplish individual and team goals
- Able to handle rejection or objections from customers, and maintain a positive attitude
- Excellent written and verbal communication skills
- Proficient in MS Word, MS Excel, MS PowerPoint, and other computer applications
- Troubleshooting equipment or situations
- Confident, articulate, and professional with strong knowledge of object-oriented programming and application development tools using Microsoft VBNet, C#, Net, and C
- Technical Support
- Operating system knowledge
- Software troubleshooting abilities
Certification
TestOut PC Pro, TestOut Client Pro
- ·Demonstrate the ability to configure and troubleshoot Windows 10 operating system. Demonstrate the knowledge and skills of computer hardware and operating systems.
Timeline
Student Caller ( Fundraising )
University Of Southern Mississippi
08.2022 - 03.2023
Bachelor of Science - Information Technology ( Networking )
University of Sothern Mississippi
Associate of Applied Science - Computer Networking Technology
Hinds Community College
Associate of Applied Science - Computer Programming Technology
Hinds Community College
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